Worst Real Estate Service

My partner and i have had the worst experience with an agent by the name of Ngoni at the Sandton office. From his unprofessionalism when he came for the photshoot of our property-him and his friend just threw themselves on our couches anyhow as if they were friends of ours. We then heard absolutely no update from then-no call, email or information regarding out property that we entrusted to him to sell for us. He further was avoiding my partners phone calls until i had to call him from a number he didn’t know of which he picked up but failed to answer simple where have you been and what have you done questions. I requested an email of information which he failed to provide. Now, two weeks later i have contacted his agency directly and want to lay a complaint and delist with them.

I myself am in property and know wha the process is to handle a client well and offer great service of which Ngoni and KW clearly know nothing about. I wouldn’t recommend them at all. I would never want to take a pay check out of a fellow agents hand but i was utterly disappointed.