Kelvinator bad Service and Products

Hello Peter I am still struggling with my washing machine as I mentioned in my previous complaint. I did received a brand new washing machine from Lewis Stores which I appreciate. The problem with this model is as follows: Lewis stores delivered the new washing machine on the 9 January 2019 (brand new in the box). On the 10th January 2019 we used the machine for the first time. A noticed after two loads of washing that when you turn the washing cycle knob that the machine is not washing at all. I contact Lewis Stores again and explained the problem. On Monday 15th January 2019 Lewis Stores picked up the washing machine and delivered a brand new machine again in the box. Thank you Lewis Stores for doing everything regarding this matter. As our washing days is on a Monday and Thursday we used the brand new machine on Thursday 17th January 2019. To my heartbreak this machine is doing the same as the pervious brand new machine Lewis delivered. You do two cycles washing and then the machine does not wash anymore and then you had to wait an hour before the machine is working again. I Phoned Lewis Stores again and I know that Lewis stores can not be held liable for this as it is a manufacturer fault and even if Lewis replace it with the same machine the problem will persist. I phoned the manufacturer KELVINATOR and explain to Roland Alberts what my situation is regarding the brand new washing machine and that it must be a manufacturers fault because two new machines had the same problem. He promised me that he is not the one dealing in this matter but will go explained it to Sheryl Govender who is the responsible person and she will call me back. At about 12h45 a lady Doreen (can’t remember her name) phoned me and said she can’t hear me as the line is breaking up, but she will phone me back which never happens. I then phoned several times to get hold of Sheryl Govender to no avail. I tried to call Roland Alberts and he was not available and left a message that he must call me back. After a half an hour I called again and was told by the Switchboard Operator that Roland is not going to take my call but Sheryl Govender must take my call as she is the responsible person. They tried to put me through to Sheryl Govender with no avail. I then asked the switchboard operator to put me through to someone higher up than Sheryl Govender. The operator put me through to Pieter Pretorius. As I was busy telling my story and mentioned Lewis Stores this Pieter Pretorius interrupt me and tells me I must phone Lewis stores, I asked him to hear me out first before interrupting me. After telling my story to Pieter Pretorius from KELVINATOR I asked him if one of Kelvinator’s technicians can come and check the machine out as it is clearly a manufacturing fault he told me but it is far to Brits in North West and they must get a technician from Johannesburg then. (Hello Brits is 40km from Pretoria and 60km from Johannesburg). When I told him that he told me that he will see what they can do. I gave them a week to sort this out. In the future I will never ever bought any Kevinator Products and I will also advice anyone not to purchase any Kevinator products as I am having troubles for more than 10 months with Kevinator Washing Machine. It also seems that this Pieter Pretorius just wanted to get rid of me. Please Peter it can not go on like this. Lewis has done enough and it is clearly a manufacturers fault. Can you please assist as I want to cancelled my deal with Lewis Stores if Kelvinator is not willing to assist.