Ford Randburg - Disgrace

Bought a Ford Focus ST 2014 Model used, On delivery the antenna on the roof broke off, which they promised to replace and still not done. Delivery of the car took place 14th July. I drove approx 700km and had the car just over 2 weeks then the engine started giving problems: No power, sputtering, engine light on - no compression. Took the car to Ford Germiston and notified Randburg of the problem, they 1st made assumptions and said that they want to inspect the car because something is fishy, implying that Faul play is involved, My car went in to Ford 8 August and i still dont have my car back. Every week its promises and promises of giving feedback which i dont receive, They admitted that it is a manufactural fault, but not once have they apologized for the inconvenience, nor have they offered a replacement car in the meantime while the car is in for repairs. My car was supposed to be fixed last week Friday 4 Nov, but i still havent receive feedback and when you call them, the people are always in meetings. But of course , because they are not the ones paying for a car which they dont have, this wont bother them. I can not believe that this is the way that people get treated. Its an absolute disgrace, paying all that money and trusting a company to deliver a good working product to you, and this is what happens.