1 reviews | Active since Member
We have bought the Outbound Cyclone caravan around February 2023. In May we went on a Kruger trip with it for the first time. The whole caravan nearly burned out, due to the fact that the 220 volt and 12 volt were on the same DB board. The wires inside has melted and the main switch on the DB board did not trip. Due to this we were without electricity on our last night. What if this happened while we were sleeping?? They did fix the problem, but we had to take the caravan to them in Kempton and we are staying close to Delmas. We were not compensated for our fuel or effort.
In December we have camped again and experienced a lot of rain. The caravan has leaked inside and a lot into the front box. We had to take it back yet again and they assured us that the problem was fixed. Last weekend I have washed the caravan and now when we open the front box, it was flooded. I have also seen a little water running down on the inside of the window.
We have also traded in a camping wagon. When we wanted to take out a licence for one of our other vehicles we had to pay for the camping wagon first as it was never dealer stocked. We were refunded though.
Another fault is the wheel bearings that get so hot that you can't touch the outside of the wheel cap. This was brought under their attention, but in the end fixed at our own expense.