Ongoing Pay Parking Problems - Management is not listening

The pay parking system is atrocious. I always try to be out of the parking within an hour so that I don't have to fight with the parking pay machines. Today I had to pay. The pay machines ( boith of them that I tried) wont take the paper cash that I had just taken from an ATM. Other customers had the same problem - aparently it only takes R10 and R20 notes. Not R100 or R200 notes that you get from an ATM. Ther is no attendant to inform you or to offer change. The machine does not telll you what the problem is - is simply returns your notes. When you try with a credit card it rejects that too. All because it requires a PIN for a mere R10 parkling fee but it doesn't tell you this on the display. You have to guess. And when you do find out the PIN entry keypad is 500mm from the floor - you have to get down on your hands and knees to put in your PIN. Time that Redefine and their management sorted this out. There are similar reviews going back to 2018!