Absolute horrible services experience

<p>I purchased a Daddy's Deal for 12 roses to be delivered to my offices for a collegues birthday, on Wednesday 2 November.</p> <p>After receiving my voucher I sent through the email order (as per Kenly Florist's instructions), will all the required details on Thursday 3 November.  By Friday afternoon I sent another email to confirm receipt of my order and confirm that delivery is scheduled.</p> <p> </p> <p>Confirmation was only received on Monday 7 November.</p> <p> </p> <p>At 13:52 I received a call stating that they are running late with deliveries and wanted to know what the latest available time for delivery would be.  As our offices close at 16:30 I requested that delivery would take place before that time.  I was told that it was fine and that I would receive another email or phone call to confirm.</p> <p> </p> <p>It is now 16:30 and I have no flowers, my collegue is going home, and I am unable to get a hold of Kenly Florist.</p> <p> </p> <p>This is absolutely horrible and I am so embarrased for wasting my time and money in this manner.</p> <p> </p> <p>I have come to Hellopeter to warn potential clients that this is quite possibly the experience they will have if using Kenly Florist's services.</p> <p> </p>