1 reviews | Active since Member
I bought a Kenwood Centrifugal Juicer from TakeAlot in October last year. I used the machine all but a handful of times when it suddenly stopped working. I sent it back to TakeAlot, they rejected my return as "it did not meet their return standards". Cool, I made contact with Kenwood, and dropped the machine off at one of their repairers. A week later, no response or feedback. I made contact with them, they advised that they'd provide feedback by COB that day, which obviously didn't happen. They finally make contact with me and issue me with a quotation for repair and tell me "please let us know if you'd like us to go ahead". No report as to what is wrong or which part is broken or whatever. I respond to the email asking for a report. They then advise that the activation switch is broken... The machine is still under warranty, but this is unfortunately one of the lucky parts that are not covered... Please buy this piece of *** if you'd like to waste your money.