KE
Kenwood Electronics
Unclaimed Business
KE
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Kenwood Electronics
Kenwood Electronics has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Kenwood Electronics across 9 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKB
KYLI BENADIE-CHOWLES
1 reviews | Active since Jan 2020
23 Jun 2025, 12:56
Ignores warranties and super bad after sales services
What a huge disappointment from such a big brand!! I bought my Kenwood Platinum Mixer with them, which I must say I truly enjoy and it does live up to my expectations, however the food processor attachment to my mixer definitely does not! This attachment is also quite expensive for the quality. The part of the processor that takes the most strain is plastic – which means that it is plastic on metal; needless to say after only a few uses this attachment part broke. I used my processor for nothing other than its indented function (making basil pesto) and it just broke halfway through! And to top it all off, it is still under warranty! I sent many complaints and pictures while promises were made that Kenwood would get back to me and they never did! I keep on following up and they keep on ghosting me. Such a disappointment. Now I see on other reviews that there are people who take their equipment in to Kenwood, never to see it again or hear from them either. So I have completely lost hope and trust here – even if somehow they got back to me it seems like I cannot even trust them to fix this situation. What a huge disappointment from a brand that used to be amazing. I wonder what happened.
Helpful (0)
|Replies (0)KB
KYLI BENADIE-CHOWLES
1 reviews | Active since Jan 2020
23 Jun 2025, 12:56
Ignores warranties and super bad after sales services
What a huge disappointment from such a big brand!! I bought my Kenwood Platinum Mixer with them, which I must say I truly enjoy and it does live up to my expectations, however the food processor attachment to my mixer definitely does not! This attachment is also quite expensive for the quality. The part of the processor that takes the most strain is plastic – which means that it is plastic on metal; needless to say after only a few uses this attachment part broke. I used my processor for nothing other than its indented function (making basil pesto) and it just broke halfway through! And to top it all off, it is still under warranty! I sent many complaints and pictures while promises were made that Kenwood would get back to me and they never did! I keep on following up and they keep on ghosting me. Such a disappointment. Now I see on other reviews that there are people who take their equipment in to Kenwood, never to see it again or hear from them either. So I have completely lost hope and trust here – even if somehow they got back to me it seems like I cannot even trust them to fix this situation. What a huge disappointment from a brand that used to be amazing. I wonder what happened.
0
Replies (0)AH
Annonymous H
1 reviews | Active since Jan 2020
10 Jun 2024, 12:46
Kenwood Centrifugal Juicer | What a piece of ***
I bought a Kenwood Centrifugal Juicer from TakeAlot in October last year. I used the machine all but a handful of times when it suddenly stopped working. I sent it back to TakeAlot, they rejected my return as "it did not meet their return standards". Cool, I made contact with Kenwood, and dropped the machine off at one of their repairers. A week later, no response or feedback. I made contact with them, they advised that they'd provide feedback by COB that day, which obviously didn't happen. They finally make contact with me and issue me with a quotation for repair and tell me "please let us know if you'd like us to go ahead". No report as to what is wrong or which part is broken or whatever. I respond to the email asking for a report. They then advise that the activation switch is broken... The machine is still under warranty, but this is unfortunately one of the lucky parts that are not covered... Please buy this piece of *** if you'd like to waste your money.
Helpful (0)
|Replies (0)AH
Annonymous H
1 reviews | Active since Jan 2020
10 Jun 2024, 12:46
Kenwood Centrifugal Juicer | What a piece of ***
I bought a Kenwood Centrifugal Juicer from TakeAlot in October last year. I used the machine all but a handful of times when it suddenly stopped working. I sent it back to TakeAlot, they rejected my return as "it did not meet their return standards". Cool, I made contact with Kenwood, and dropped the machine off at one of their repairers. A week later, no response or feedback. I made contact with them, they advised that they'd provide feedback by COB that day, which obviously didn't happen. They finally make contact with me and issue me with a quotation for repair and tell me "please let us know if you'd like us to go ahead". No report as to what is wrong or which part is broken or whatever. I respond to the email asking for a report. They then advise that the activation switch is broken... The machine is still under warranty, but this is unfortunately one of the lucky parts that are not covered... Please buy this piece of *** if you'd like to waste your money.
0
Replies (0)yO
VM
Vanessa M
1 reviews | Active since Jan 2020
13 Aug 2022, 12:01
Unhappy customer
I bought a Kenwood handmixer at Makro and in less than 6 months one of the beaters broke and I can't even use it. I heard a fellow baker complaining about the same thing so please work on that I'm not happy
Helpful (0)
|Replies (0)VM
Vanessa M
1 reviews | Active since Jan 2020
13 Aug 2022, 12:01
Unhappy customer
I bought a Kenwood handmixer at Makro and in less than 6 months one of the beaters broke and I can't even use it. I heard a fellow baker complaining about the same thing so please work on that I'm not happy
0
Replies (0)AF
Aj F
1 reviews | Active since Jan 2020
6 Sept 2021, 09:14
Bundu links Communications no response just ignored me
No feedback from bundu links about 2 radios i handed to Rian louw from bundu links Communications in lydenburg mpumalanga 1120 it has been months and no money received no response and no radios his cellphone number 0825946855
Helpful (0)
|Replies (0)AF
Aj F
1 reviews | Active since Jan 2020
6 Sept 2021, 09:14
Bundu links Communications no response just ignored me
No feedback from bundu links about 2 radios i handed to Rian louw from bundu links Communications in lydenburg mpumalanga 1120 it has been months and no money received no response and no radios his cellphone number 0825946855
0
Replies (0)NV
Nerine V
1 reviews | Active since Jan 2020
7 Jun 2020, 14:20
Steer away from Kenwood
Steer far away from Kenwood, not what they used to be. Service is shocking to say the least, getting no response, 1minute phone call, requested to please be called back, one week later, still waiting. Wasted my money and have a parent that bakes for a living in tears as there is no income as there is no proper Kenwood mixer! Thanks Kenwood!!!
Helpful (0)
|Replies (0)NV
Nerine V
1 reviews | Active since Jan 2020
7 Jun 2020, 14:20
Steer away from Kenwood
Steer far away from Kenwood, not what they used to be. Service is shocking to say the least, getting no response, 1minute phone call, requested to please be called back, one week later, still waiting. Wasted my money and have a parent that bakes for a living in tears as there is no income as there is no proper Kenwood mixer! Thanks Kenwood!!!
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
1 Sept 2019, 10:25
KENWOOD Prospero Mixer is JUNK!
Bought a Kenwood Prospero mixer a few years ago. What a load of plastic junk! I highly recommend you save up and buy a proper mixer with METAL cogs because the very first time I went to juice some oranges and the cogs broke and the gears broke. Pity theres no space here for photos. I have already returned it because it wouldn't start no matter what I tried. There was a short which they said they fixed but never did!! Another thing is the lid which goes over the (very thin) stainless steel bowl ALWAYS cracks! What a waste of money....
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
1 Sept 2019, 10:25
KENWOOD Prospero Mixer is JUNK!
Bought a Kenwood Prospero mixer a few years ago. What a load of plastic junk! I highly recommend you save up and buy a proper mixer with METAL cogs because the very first time I went to juice some oranges and the cogs broke and the gears broke. Pity theres no space here for photos. I have already returned it because it wouldn't start no matter what I tried. There was a short which they said they fixed but never did!! Another thing is the lid which goes over the (very thin) stainless steel bowl ALWAYS cracks! What a waste of money....
0
Replies (0)nS
niren S
1 reviews | Active since Jan 2020
11 Nov 2015, 06:37
Jvc kenwood is not worth buying
I bought a jvc led tv.i need to connect it to my sony 6.2 home theater.the only audio output on the tv is a headphone jack(3.5mm jack).when connected the sound comes through but there is a high pitched noise coming from the sony system.i have tried isolators,extentions adapters and no luck.i tried to contact jvc sa n their website claims to be hacked.what **** service is this?i honestly should have stuck to Sony <div><br></div><div><em>(Supplier name changed from Kenwood Home Appliances to Kenwood Electronics by Hellopeter.com)</em></div>
Helpful (0)
|Replies (0)nS
niren S
1 reviews | Active since Jan 2020
11 Nov 2015, 06:37
Jvc kenwood is not worth buying
I bought a jvc led tv.i need to connect it to my sony 6.2 home theater.the only audio output on the tv is a headphone jack(3.5mm jack).when connected the sound comes through but there is a high pitched noise coming from the sony system.i have tried isolators,extentions adapters and no luck.i tried to contact jvc sa n their website claims to be hacked.what **** service is this?i honestly should have stuck to Sony <div><br></div><div><em>(Supplier name changed from Kenwood Home Appliances to Kenwood Electronics by Hellopeter.com)</em></div>
0
Replies (0)