Active since Sep 2016
If I could give them a -100 rating I would. Please do NOT make arrangements with them to assist in getting accounts paid off, they're a bunch of *******. My Woolworths Store Card went into arrears as I wasn't working and had a mental breakdown. In good faith, when I started working again and they called to advise that my store card was handed over to them for non payment, I made an arrangement with them to pay R1500 per month. At this time, I had already made 2 payments onto the store card of R1500 each, as I started paying it as soon as I started working. Everything was going well and I could see the payments on my account statement on my Woolies app. After my payment was made on 23rd January 2026, I kept checking every week to see if the payment was reflecting on my Woolies statement, and it wasn't. I've made numerous calls to get this sorted, went to the bank to dispute the charge and was told by Capitec that I cannot dispute the charge. To make matters worse they've listed a default against my credit profile on Transunion.
Im at my wits end Vodacom. My line has been disconnected for over a week. I've made several payments, phoned them over 4 times, and everytime I call im given a different number to call...And MY LINE IS STILL DEAD!!!! To top it all, mu contractual amount changes every month, why? The 1 line went from R150/month in February to R189 without notice. Now I know that annual increases are unavoidable but a 26.5% increases. Vodacom, please do better, especially in this economy we find ourselves in!
A City of Cape Town refuse vehicle drove into my car at the end of January 2024. I was driving down a single carriage way (2 lanes) in a residential area. The refuse truck was parked on the opposite side of the road (facing oncoming traffic, not in the same lane as I was). As I approached the stop street, I checked if it was safe to proceed, as I did this, the refuse truck reversed into my car. I immediately made contact with Naked Insurance and provided them with my accident report, drivers details as well as his supervisors details at the City of Cape Town. I paid the excess of R10 000, as I cannot afford to be without a car and couldn't drive my car as is. They assured me since February 2024 that they'd recuperate my excess from The City of cape Town, but up to now have done absolutely nothing . I feel that its unfair that they've now decided to close my case after months whereas I could've instituted my own claim through the city.
I bought a Kenwood - Accent Collection Centrifugal Juicer - JEM02.A0BK on 11 October 2023. I used the machine all but a handful of times when it suddenly stopped working. I logged a return on 24 April 2024 and was advised that my return was rejected due to it "not meeting TakeAlots return standards". I booked the machine in with S&H Electronic Services who advised that the activation switch broke off and I'd need to pay them almost R700 to get this fixed. This in my opinion is clearly a manufacturing default, as I dod not use the machine more than 5 times in order for it to be classified as wear and tear. I bought the machine through TakeAlot, yet they're taking absolutely no responsibility for defective products bought on their site. A piece of advise, stay away from buying electronics on takeAlot. Had I bought this through another retailer such as Clicks, I would've been assisted in a better way.
I bought a Kenwood Centrifugal Juicer from TakeAlot in October last year. I used the machine all but a handful of times when it suddenly stopped working. I sent it back to TakeAlot, they rejected my return as "it did not meet their return standards". Cool, I made contact with Kenwood, and dropped the machine off at one of their repairers. A week later, no response or feedback. I made contact with them, they advised that they'd provide feedback by COB that day, which obviously didn't happen. They finally make contact with me and issue me with a quotation for repair and tell me "please let us know if you'd like us to go ahead". No report as to what is wrong or which part is broken or whatever. I respond to the email asking for a report. They then advise that the activation switch is broken... The machine is still under warranty, but this is unfortunately one of the lucky parts that are not covered... Please buy this piece of *** if you'd like to waste your money.
I will definitely NOT recommend Naked Insurance for your car. I was in an accident in February this year, I had to pay in the excess amount of R10 000 to get my car fixed. First there was absolutely no communication from the panel beaters that they selected as a preferred panel beater, I had to constantly email them to find out when I could book my car in, then they only had availability for 6 March. Its now been 3 months and I haven't had any communication from Naked as to when they'll be claiming my money back from the other party or where they are in the process. I literally have to find out whats happening to get the same answer that they still waiting for a response from the 3rd party.... Stay clear of them
I've been trying for more than a month to get my multiply profile sorted. I've sent numerous WhatsApp messages as well as made contact via Facebook and phone calls, and yet when logging into my account it still says "could not fetch the contract for username:" can someone please assist urgently!!!!
I refinanced my car through Absa in November 2022 and was promised a cash back. I called them and they advised that it would take 45 business days for me to receive my money. I then called them last week and was given an amount and advised that I would receive this cash back by Friday 6 Jan. Friday came, no money. I then called them on Monday and was helped by a very friendly lady Antoinette Hlabahblaha, she then advised that they have my incorrect banking details and because of this, the money kept bouncing back. She asked me to email her my current bank statement and a copy of my ID, of which I did. On Tuesday morning I received the following email from Sibongile Mabunda, with Antoinette and the Team leader cc'd in this email: "Good morning Antoinette Kindly be advice that the Rebate is not approved by my Team Leader Geneve , so I wont assign it due to not approved. NB Call will be closed" I immediately responded to the email requesting a call back as I wanted to know why this cash back which was promised has now not been approved. No response. I then emailed Geneve Marillier(the team leader) directly and have still not received a response. ABSA IS THIS HOW YOU TREAT YOUR CUSTOMERS? I would give you zero stars if I could.
I've had it with Discovery. I cancelled my Discovery medical aid last year medical aid with them at the end of September 2021. They've been debiting my account ever since and are refusing to repay MY money as they say there was an outstanding payment for October 2021, how is there an outstanding payment when I cancelled in September. The gentleman on the phone last year assured myself and the FedHealth consultant (we were all on the same call) that there will be no penalty for cancelling, but never cancelled it. My biggest issue is, why was there no communication from your side stating that there was an outstanding payment in the first place... This has really put me out of budget and I'm definitely lodging a complaint with the council for medical schemes and will post this on every social media platform until I get my money back
Virgin Active is running a **** show of an accounts department. My bank accounts keeps getting double and triple debited with no care from their accounts team. I tried resolving my own issues via telephone with them, this didn't work. I then made contact with them via Facebook messenger, this didn't work either. Now I see that they tried to debit my account AGAIN and they've already made 2 debits so far for the month of July. This is so ridiculous. Please do not do business with these thieves
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