AVOID KERATING LAB - DONT BUY PRODUCTS ONLINE FROM THIS PLACE

I ordered and paid for a product on 09 July I have send 2 emails to follow up - no reply I have phoned 3 times - nobody phones back Today apparently everyone is in meeting until 11 o'clock Communication is important. Ignoring customers is terrible & Shocking. This is the worst online shop I have ever dealt with. Service is beyond shocking Avoid Avoid Avoid Be warned. Thanks