1 reviews | Active since Member
Kessel Motors CBD, 60 Loop Street. What a rip-off! And management won't care.
I had been taking my car there for years, thinking, OK there's always something 'extra' I have to pay for... but now I've finally drawn the last straw!
A few services ago the whole boot smelled like petrol and no one had an answer as to why. I can only imagine they were either siphoning it out or transporting. Management just apologised. It took weeks to get rid of it.
There have been a few services in between that have definitely been questionable!
The latest service was it for me. I signed up for a minor service which I later costed out at R1,200 maximum at a few other places. NOPE, they charged me a whopping R4,385!
The floor manager didn't have any come back when I questioned it, and the manager Sandra blew up on the phone at me.
They also put on a cool 5KM on my clock! Their answer was 'We had to test-drive it'. Test drive for a minor service... and 5KM? That's quite a distance, Canal Walk and back at least. They thought I wouldn't pick it up, but I took pics of my speedometer prior to the service. Bust.
Avoid this place, it's an absolute rip! They know once you drive in they've got you and will always find a way for you to leave paying around 3X more.