Extremely Disappointed

This isn’t my first disappointing experience at this KFC, I once waited 30 minutes for just mash and gravy. Today topped it off, we ordered an oreo crusher and it came looking extremely brown with a block of ice cream, when I returned it the last apologised and said they used the wrong sauce they added a chocolate Sunday sauce hence it was so dark and clumpy, they’ll fix it and return it back to us. When it came back it was just milk and ice, horribly so. We literally got to the car and couldn’t wait to throw it out because a gallon of milk was added and new ice which made the taste worse than it was. This was extremely disappointing and honestly the second experience wasn’t a shock after the mash & gravy