Wasted my money (DISAPPOINTED)

This is now the **second time** I have had a terrible experience ordering through **Uber Eats**, and I am extremely disappointed.

I recently ordered **KFC from the Florida branch**, and once again the food that was delivered was completely unacceptable. The meal was in such a poor condition that I **could not eat it at all**, which means I have **wasted my money** on food that had to be thrown away.

I immediately tried to report the issue through the **Uber Eats app**, but the **support system is not responding to my complaint**, which is very frustrating. As a paying customer, I expect proper assistance when something goes wrong.

It is honestly **a disgrace for a store like KFC Florida to allow food of such poor quality to be sent to customers**, especially through a delivery platform like Uber Eats that people rely on for convenience and quality.

This is now my **second bad experience**, and because of the lack of response from support, **I am done using Uber Eats**. Customers should not have to pay for food they cannot eat, nor should they struggle to get assistance when they raise a legitimate complaint.

I will be posting this complaint here because **the issue has not been addressed through the app**, and I hope it encourages Uber Eats and the KFC Florida branch to take accountability and improve their service.