KFC Florida
Unclaimed Business
|1|4 Reviews (last 12 months)|This business does not respond to reviews
KFC Florida
Unclaimed Business
|1
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|4 Reviews
Sep '25 - Aug '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSM
Stemmer M
1 reviews | Active since May 2018
17 May 2026, 23:47
POOOR CUSTOMER SERVICE
Went to the Florida KFC on Sunday 17th May 2026, it was 21:00 and the dive through was closed whie store closes at 22:00, got inside met a gentlemen who advised me not to place an order on the self service kiosk coz he needed to see if there's stock, whilst waiting a white lady and another lady dressed in Paramedic uniform were allowed to proceed and order from the same kiosk i was denied to use. And then I was told there's no more meat afte the 2 people who came afte me were served and left. I started taking pictures and then my order was attended to, stood another 30min while my order was being prepared, all footage available.
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Stemmer M
1 reviews | Active since May 2018
17 May 2026, 23:47
POOOR CUSTOMER SERVICE
Went to the Florida KFC on Sunday 17th May 2026, it was 21:00 and the dive through was closed whie store closes at 22:00, got inside met a gentlemen who advised me not to place an order on the self service kiosk coz he needed to see if there's stock, whilst waiting a white lady and another lady dressed in Paramedic uniform were allowed to proceed and order from the same kiosk i was denied to use. And then I was told there's no more meat afte the 2 people who came afte me were served and left. I started taking pictures and then my order was attended to, stood another 30min while my order was being prepared, all footage available.
0
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Siyabonga M
1 reviews | Active since Feb 2020
9 Mar 2026, 16:31
Wasted my money (DISAPPOINTED)
This is now the **second time** I have had a terrible experience ordering through **Uber Eats**, and I am extremely disappointed. I recently ordered **KFC from the Florida branch**, and once again the food that was delivered was completely unacceptable. The meal was in such a poor condition that I **could not eat it at all**, which means I have **wasted my money** on food that had to be thrown away. I immediately tried to report the issue through the **Uber Eats app**, but the **support system is not responding to my complaint**, which is very frustrating. As a paying customer, I expect proper assistance when something goes wrong. It is honestly **a disgrace for a store like KFC Florida to allow food of such poor quality to be sent to customers**, especially through a delivery platform like Uber Eats that people rely on for convenience and quality. This is now my **second bad experience**, and because of the lack of response from support, **I am done using Uber Eats**. Customers should not have to pay for food they cannot eat, nor should they struggle to get assistance when they raise a legitimate complaint. I will be posting this complaint here because **the issue has not been addressed through the app**, and I hope it encourages Uber Eats and the KFC Florida branch to take accountability and improve their service.
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Siyabonga M
1 reviews | Active since Feb 2020
9 Mar 2026, 16:31
Wasted my money (DISAPPOINTED)
This is now the **second time** I have had a terrible experience ordering through **Uber Eats**, and I am extremely disappointed. I recently ordered **KFC from the Florida branch**, and once again the food that was delivered was completely unacceptable. The meal was in such a poor condition that I **could not eat it at all**, which means I have **wasted my money** on food that had to be thrown away. I immediately tried to report the issue through the **Uber Eats app**, but the **support system is not responding to my complaint**, which is very frustrating. As a paying customer, I expect proper assistance when something goes wrong. It is honestly **a disgrace for a store like KFC Florida to allow food of such poor quality to be sent to customers**, especially through a delivery platform like Uber Eats that people rely on for convenience and quality. This is now my **second bad experience**, and because of the lack of response from support, **I am done using Uber Eats**. Customers should not have to pay for food they cannot eat, nor should they struggle to get assistance when they raise a legitimate complaint. I will be posting this complaint here because **the issue has not been addressed through the app**, and I hope it encourages Uber Eats and the KFC Florida branch to take accountability and improve their service.
0
Replies (0)WN
Wandile N
1 reviews | Active since Jul 2015
3 Mar 2026, 16:18
KFC Florida Road Sold Me A Mouldy Bread, I Complained, They Replaced It With Another Mouldy Bread Loaf
I bought 4 Wings and a Bread Loaf for my pregnant wife from KFC Florida Road. When I got home, she took a bite and that's when we realised it was extremely mouldy. I went back to the store and asked for the manager. I showed them the moulded bread loaf and the manager said it was probably due to the heat, as the packaging said the bread load was "Best Before 23h59 on 02 March 2026" She assured me that it was an anomoly and replaced the bread loaf. The second bread loaf had the same "Best Before 23h59 02 March 2026" To my dismay and complete irritation at this point, when I got home my wife, once again, inspected the replacement bread loaf. It was also mouldy.
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Wandile N
1 reviews | Active since Jul 2015
3 Mar 2026, 16:18
KFC Florida Road Sold Me A Mouldy Bread, I Complained, They Replaced It With Another Mouldy Bread Loaf
I bought 4 Wings and a Bread Loaf for my pregnant wife from KFC Florida Road. When I got home, she took a bite and that's when we realised it was extremely mouldy. I went back to the store and asked for the manager. I showed them the moulded bread loaf and the manager said it was probably due to the heat, as the packaging said the bread load was "Best Before 23h59 on 02 March 2026" She assured me that it was an anomoly and replaced the bread loaf. The second bread loaf had the same "Best Before 23h59 02 March 2026" To my dismay and complete irritation at this point, when I got home my wife, once again, inspected the replacement bread loaf. It was also mouldy.
0
Replies (0)EH
Elsie H
1 reviews | Active since Oct 2025
9 Oct 2025, 11:05
Poor service
I don't even want to give them a star at all. I ordered food from KFC Florida to be delivered. Uber said that they picked up my order and will come and deliver. 20 min later I receive a message "Sorry, this delivery could not be completed." There was no driver near the delivery address, our security and the receptionist did not see any body.
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Elsie H
1 reviews | Active since Oct 2025
9 Oct 2025, 11:05
Poor service
I don't even want to give them a star at all. I ordered food from KFC Florida to be delivered. Uber said that they picked up my order and will come and deliver. 20 min later I receive a message "Sorry, this delivery could not be completed." There was no driver near the delivery address, our security and the receptionist did not see any body.
0
Replies (1)