Bad service

Went to KFC at highveld mall yesterday and the service I got there was unacceptable,so I decided to buy on the store Kiosk cause I was in a hurry to go somewhere else because there was only one cashier working,when I came back there was still one cashier working and the other workers were just going up and down without assisting us to get our orders...we stood there for more than 20mins for someone to finally assist which was the cashier the others were in that little office not giving a damn that the store is busy.....this is truly unacceptable then people are going to complain that they are unemployed in South Africa while they are lazy to work when they find jobs nxa,I'll never ever sat foot in that nightmare of a store!!!!!!