Poor customer service 😢

Just about am hour ago, I was buying my kids some crunch masters meals and 10 zinger wings. It felt like I was asking the KFC staff to dig a deep hole for ne and my kids, the took long and eventually when i got to enquire about why was my order taking to so long to be issued, I noticed that there customers who ordered almost the same meal but their orders were given out to customers except for mine, then on of the assistance tried to make an excuse, claiming that even if my oder number can 202, 405 might be issued before number 202, which was puzzling to me because the order i was questioning was that of crunch masters. The staff that was distributing orders was silly and disrespectful.