Funds taken from my account/Bad SERVICE

I’m so annoyed with the way this branch treat their customers . I don’t even understand why they exist. Their service is disgusting . I was here few days ago using their drive thru service and I was welcomed by a rude teller by the name of Kearelobo I ended up not placing my order as she was so rude even her colleague were shocked at the way she was shouting at me . This evening didn’t use their drive thru went inside the store placed my order and the machine was apparently offline, the lady that was helping me tried to use another machine which experienced the same issue. 2x R99 went of my account . Waited for more than 30mins and I get told there’s nothing they can do and now after 2 attempts I get told by the store manager that their machines have been faulty for 3days. From superior to lower level staff all of them lack mannners. Tamslyn the supervisor I’m flabbergasted that this store has someone like her who lack manners as part of management. I’m shook from what I just experienced this evening what makes it more worse is the rudeness of the superiors. I will stupid if I ever visit this store again. I want my money that was taken out of account, and request Tamslyn manager to get back to me .