Horrible food experience

I had a terrible experience at KFC Lyndhurst . The meat was horrible , and didn’t taste fresh . I emailed the customer care but to my surprise nobody is taking this serious. I couldn’t eat yesterday and to top things up i was on my way home and did a drive through only to get home to some old oil used on the chicken and it did not smell like KFC at all . I am very disappointed and fuming at this moment . This is very disturbing .