Poor Service

FNB Khayelitsha branch ,i am very dissapointed with their service i must say,yesterday i went there to ask for a Stap for verification that im not banking with them regarding my son's school exemption forms.

They keep me waiting for this simple thing and when i check on their screen my number shifted which is was number 46 mind you i with a baby here that is panicking

I dnt know what are they busy with all i see all the consulted busy on the small machine inside moving up and down ,and one agent came to help the lady from outside that she know for photocopying it was personal things.

Before i used to come there they would help me immediately checking my ID on the system that really im not banking with then and would stamp the form same time not to sit down there waith for 1 hour 1 minutes and more that what they even estimated.

I left the bank with out any help😣 im disappointed