Khayelitsha Home Affairs
Unclaimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
Khayelitsha Home Affairs
Unclaimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
Sep '25 - Aug '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceXS
Xola S
1 reviews | Active since Dec 2025
3 Dec 2025, 08:20
No care
Worst worst,workers here don't care .first arrive late then open an hour later then take time to help people.People always complaining about the poor service from this place and now I have got to experience it .
Helpful (0)
|Replies (0)XG
Xolisa G
1 reviews | Active since Aug 2023
1 Oct 2025, 12:08
No care
I have lost my ID and I went to the police station for affidavit and came to the branch for m id applications I am told to book an appointment online I'm telling them that everytime I try booking the appointment no slot available I am told to keep on trying and I'm asking even if it's next year the guy said yes or I must go to Cape Town branch for walk-ins I'm on crutches unemployed how must I get to Cape Town branch what is this branch for then what's the use of having an id when home affairs can't help us with id documents, I asked for a manager I'm sitting in the cold with my broken leg he's is nowhere to be find all I know I will sit here till they close
Helpful (0)
|Replies (0)XG
Xolisa G
1 reviews | Active since Aug 2023
1 Oct 2025, 12:08
No care
I have lost my ID and I went to the police station for affidavit and came to the branch for m id applications I am told to book an appointment online I'm telling them that everytime I try booking the appointment no slot available I am told to keep on trying and I'm asking even if it's next year the guy said yes or I must go to Cape Town branch for walk-ins I'm on crutches unemployed how must I get to Cape Town branch what is this branch for then what's the use of having an id when home affairs can't help us with id documents, I asked for a manager I'm sitting in the cold with my broken leg he's is nowhere to be find all I know I will sit here till they close
0
Replies (0)NG
Nikelwa G
1 reviews | Active since Jun 2020
18 Sept 2025, 12:24
POOR SERVICE AND UNPROFESSIONAL STAFF
Upgrade to a smarter Gmail Secure, fast & organized email OPEN Sent Mail POOR SERVICE AND UNPROFESSIONAL STAFF N nikelwa kolanisi to hacc 0 minutes agoDetails I WAS AT MAKHAZA DHA, THE SERVICE I RECEIVED WAS SOOOO BAD. I WAS IN THE QUEUE FROM 3AM, I WAS THE 10TH PERSON. THERE WERE PEOPLEWHO WERE QUEUEING FOR PEOPLE THAT WERE IN BED AT THEIR HOMES, 1 PERSON SQUEEZE MORE THAN 5 PEOPLE AND CHARGE THEM R100 EACH. THE OFFICE WAS OPENED AT 8:00. THE STAFF IS UNPROFESSIONAL, I HAD TO WAIT FOR 10 MINUTES BEFORE I WAS ASSISTED. THE AGENTS WERE CHATTING TO EACH OTHER. THE ONE THAT WAS SUPPOSED TO BE ASSISTING ME WAS DISCUSSING HER PERSONAL ISSUES, TELLING THE OTHERS ABOUT HER BOYFRIEND'S CAR THAT HAD A MACHANICAL BREAKDOWN AND REQUIRED R9000. THE ENTIRE STAFF WERE ON THEIR FEET LISTENING TO HER. WHEN SHE FINALLY DECIDED TO GO THROUGH MY PAPERWORK, SHE TOOK 5 MINUTES TO GO THROUGH EACH PAGE AS SHE WAS STILL DISCUSSING HER PERSONAL ISSUES. I WAS SENT TO THE POLICE STATION TO GO STAMP AN AFFIDAVIT AND WAS ALSO REFERRED TO COURT FOR A DIVORCE DECREE. I DROVE TO MITCHELL'S PLAIN, UPON ARRIVAL WITH THE REQUIRED DOCUMENTS I WAS ADVISED TO COME BACK THE NEXT DAY SINCE IT IS LATE. MIND YOU THE THIME WAS 11:28. THE STAFF DOESN'T HAVE NAME TAGGS(WHY)? I ASKED FOR A SUPERIOR AND WAS ADVISED THAT HE IS NOT AVAILABLE. ASKED FOR HIS NAME AND WAS ADVISED THAT HE IS MR MANGCOBA. IN THE SAME QUEUE THERE'S AN LADY THAT SHE WAS HERE THE DAY BEFORE AND WAS TOLD TO COME THE FOLLOWING DAY WHICH TODAY. TODAY SHE WAS REQUESTED AN AFFIDAVIT, SHE WAS ALSO TOLD TO COME BACK ON MONDAY. SHE'S COMING FROM FAR, SHE'S UNEMPLOYED, WHERE IS SHE SUPPOSED TO GET THE MONEY TO COME TO HOME AFFAIRS 3 DAYS IN A ROW??? IS THIS THE BEST DHA CAN DO? EMPLOYING *********** STAFF? WHAT HAPPENED TO EMPHATY AND UBUNTU? WHY ARE WE VOTING KANTI IF WE'RE STILL GETTING THIS KIND OF SERVICE. THIS NEEDS TO BE URGENTLY ADDRESSED!!!!!!!
Helpful (0)
|Replies (0)NG
Nikelwa G
1 reviews | Active since Jun 2020
18 Sept 2025, 12:24
POOR SERVICE AND UNPROFESSIONAL STAFF
Upgrade to a smarter Gmail Secure, fast & organized email OPEN Sent Mail POOR SERVICE AND UNPROFESSIONAL STAFF N nikelwa kolanisi to hacc 0 minutes agoDetails I WAS AT MAKHAZA DHA, THE SERVICE I RECEIVED WAS SOOOO BAD. I WAS IN THE QUEUE FROM 3AM, I WAS THE 10TH PERSON. THERE WERE PEOPLEWHO WERE QUEUEING FOR PEOPLE THAT WERE IN BED AT THEIR HOMES, 1 PERSON SQUEEZE MORE THAN 5 PEOPLE AND CHARGE THEM R100 EACH. THE OFFICE WAS OPENED AT 8:00. THE STAFF IS UNPROFESSIONAL, I HAD TO WAIT FOR 10 MINUTES BEFORE I WAS ASSISTED. THE AGENTS WERE CHATTING TO EACH OTHER. THE ONE THAT WAS SUPPOSED TO BE ASSISTING ME WAS DISCUSSING HER PERSONAL ISSUES, TELLING THE OTHERS ABOUT HER BOYFRIEND'S CAR THAT HAD A MACHANICAL BREAKDOWN AND REQUIRED R9000. THE ENTIRE STAFF WERE ON THEIR FEET LISTENING TO HER. WHEN SHE FINALLY DECIDED TO GO THROUGH MY PAPERWORK, SHE TOOK 5 MINUTES TO GO THROUGH EACH PAGE AS SHE WAS STILL DISCUSSING HER PERSONAL ISSUES. I WAS SENT TO THE POLICE STATION TO GO STAMP AN AFFIDAVIT AND WAS ALSO REFERRED TO COURT FOR A DIVORCE DECREE. I DROVE TO MITCHELL'S PLAIN, UPON ARRIVAL WITH THE REQUIRED DOCUMENTS I WAS ADVISED TO COME BACK THE NEXT DAY SINCE IT IS LATE. MIND YOU THE THIME WAS 11:28. THE STAFF DOESN'T HAVE NAME TAGGS(WHY)? I ASKED FOR A SUPERIOR AND WAS ADVISED THAT HE IS NOT AVAILABLE. ASKED FOR HIS NAME AND WAS ADVISED THAT HE IS MR MANGCOBA. IN THE SAME QUEUE THERE'S AN LADY THAT SHE WAS HERE THE DAY BEFORE AND WAS TOLD TO COME THE FOLLOWING DAY WHICH TODAY. TODAY SHE WAS REQUESTED AN AFFIDAVIT, SHE WAS ALSO TOLD TO COME BACK ON MONDAY. SHE'S COMING FROM FAR, SHE'S UNEMPLOYED, WHERE IS SHE SUPPOSED TO GET THE MONEY TO COME TO HOME AFFAIRS 3 DAYS IN A ROW??? IS THIS THE BEST DHA CAN DO? EMPLOYING *********** STAFF? WHAT HAPPENED TO EMPHATY AND UBUNTU? WHY ARE WE VOTING KANTI IF WE'RE STILL GETTING THIS KIND OF SERVICE. THIS NEEDS TO BE URGENTLY ADDRESSED!!!!!!!
0
Replies (0)