POOR SERVICE AND UNPROFESSIONAL STAFF

Upgrade to a smarter Gmail Secure, fast & organized email OPEN Sent Mail POOR SERVICE AND UNPROFESSIONAL STAFF N nikelwa kolanisi to hacc 0 minutes agoDetails I WAS AT MAKHAZA DHA, THE SERVICE I RECEIVED WAS SOOOO BAD. I WAS IN THE QUEUE FROM 3AM, I WAS THE 10TH PERSON. THERE WERE PEOPLEWHO WERE QUEUEING FOR PEOPLE THAT WERE IN BED AT THEIR HOMES, 1 PERSON SQUEEZE MORE THAN 5 PEOPLE AND CHARGE THEM R100 EACH. THE OFFICE WAS OPENED AT 8:00. THE STAFF IS UNPROFESSIONAL, I HAD TO WAIT FOR 10 MINUTES BEFORE I WAS ASSISTED. THE AGENTS WERE CHATTING TO EACH OTHER. THE ONE THAT WAS SUPPOSED TO BE ASSISTING ME WAS DISCUSSING HER PERSONAL ISSUES, TELLING THE OTHERS ABOUT HER BOYFRIEND'S CAR THAT HAD A MACHANICAL BREAKDOWN AND REQUIRED R9000. THE ENTIRE STAFF WERE ON THEIR FEET LISTENING TO HER. WHEN SHE FINALLY DECIDED TO GO THROUGH MY PAPERWORK, SHE TOOK 5 MINUTES TO GO THROUGH EACH PAGE AS SHE WAS STILL DISCUSSING HER PERSONAL ISSUES. I WAS SENT TO THE POLICE STATION TO GO STAMP AN AFFIDAVIT AND WAS ALSO REFERRED TO COURT FOR A DIVORCE DECREE. I DROVE TO MITCHELL'S PLAIN, UPON ARRIVAL WITH THE REQUIRED DOCUMENTS I WAS ADVISED TO COME BACK THE NEXT DAY SINCE IT IS LATE. MIND YOU THE THIME WAS 11:28. THE STAFF DOESN'T HAVE NAME TAGGS(WHY)? I ASKED FOR A SUPERIOR AND WAS ADVISED THAT HE IS NOT AVAILABLE. ASKED FOR HIS NAME AND WAS ADVISED THAT HE IS MR MANGCOBA. IN THE SAME QUEUE THERE'S AN LADY THAT SHE WAS HERE THE DAY BEFORE AND WAS TOLD TO COME THE FOLLOWING DAY WHICH TODAY. TODAY SHE WAS REQUESTED AN AFFIDAVIT, SHE WAS ALSO TOLD TO COME BACK ON MONDAY. SHE'S COMING FROM FAR, SHE'S UNEMPLOYED, WHERE IS SHE SUPPOSED TO GET THE MONEY TO COME TO HOME AFFAIRS 3 DAYS IN A ROW??? IS THIS THE BEST DHA CAN DO? EMPLOYING *********** STAFF? WHAT HAPPENED TO EMPHATY AND UBUNTU? WHY ARE WE VOTING KANTI IF WE'RE STILL GETTING THIS KIND OF SERVICE. THIS NEEDS TO BE URGENTLY ADDRESSED!!!!!!!