

Khumalo Masondo Attorneys Inc
Replied to 33% of negative reviews
Reply time on negative reviews: 68 hours 21 min
TrustIndex
0
Ranking
#69
in Financial Services
Avg Reply
141h 22m
NPS Score
-100
Recommended: Unlikely
Replied to 33% of negative reviews
Reply time on negative reviews: 68 hours 21 min
Jun '25 - May '26
Khumalo Masondo Attorneys Inc has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. They reply to 33% of negative reviews, typically within 68 hours 21 min. Hellopeter has tracked Khumalo Masondo Attorneys Inc across 33 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Good day Thank you for your message Your statement has been requested from Department of Health . Kind Regards This is the email I got from them after calling me and harassing me yet when I asked them for accurate and complete documents and the correspondence from the “Department of Health”, which allegedly handed me over to them.
1 reviews | Active since Jan 2020
Good day Thank you for your message Your statement has been requested from Department of Health . Kind Regards This is the email I got from them after calling me and harassing me yet when I asked them for accurate and complete documents and the correspondence from the “Department of Health”, which allegedly handed me over to them.
1 reviews | Active since Jan 2020
I write in reference to correspondence received from your office regarding an alleged debt owed to the Department of Health. I would like to formally place this matter in dispute on the following grounds: 1. I have never received any prior notice or communication from the Department of Health regarding any outstanding debt. 2. The claim that I ceased employment with the Department of Health on 19/09/2019 is factually incorrect. I was transferred from the Department of Health to the Department of Defence, effective 01/11/2018, and have remained in uninterrupted public service since then. 3. To date, I have not been provided with any statement, breakdown, or proof of the alleged debt. In terms of my rights under applicable debt collection and consumer protection legislation, I hereby request: • A detailed statement of account or breakdown of the alleged debt; • The original contract or documentation giving rise to the claim; • Evidence of any attempts made to notify me of this debt prior to involving attorneys. Until such information is provided and reviewed, I do not acknowledge any liability for the alleged debt. Furthermore, I reserve the right to escalate this matter to the Public Service Commission, the Public Protector, or any other relevant oversight authority should procedural fairness not be observed. Furthermore, prior to receiving the SMS in my name, I received a message from your office referencing a different individual with a different surname. This raises serious concerns regarding the accuracy of your records and the possible misidentification of debtors. I request a full explanation of how my personal information was linked to this alleged debt and whether due process was followed in verifying my identity. Please also be advised that this may constitute a breach of the Protection of Personal Information Act (POPIA). Dear GALLANT MS Your Department of Health Acc no: 537869 has been handed over to Khumalo Masondo Attorneys. Balance R 385.98 Contact us to make arrangements 0104478122/ doh@kminc.co.za Dear GALLANT MS Payment of R 385.98 towards your Department of Health debt should be made to Acc Name: Khumalo Masondo Inc , Capitec Business, Acc No: 1050952642, Ref: 537869 Contact us 0104478122/ doh@kminc.co.za Dear MOLATJANA DR an immediate of R 5271.4 is required to settle your Department of Health Acc no: 533593 to avoid summons against you. Khumalo Masondo Attorneys 0104478122/ doh@kminc.co.za The information they have is incorrect as per my email to the company, secondly I received sms from the company being addressed as Gallant. Thirdly I have no knowledge of any debt owed by me to the department of health and I have never received any communication from the department of department of health notifying me of any such debt due to them since my transfer in 2018/10/31. I thus request that they should stop contacting me and get their facts right secondly they are in breach of POPIA both the department and their attorneys.
1 reviews | Active since Jan 2020
I write in reference to correspondence received from your office regarding an alleged debt owed to the Department of Health. I would like to formally place this matter in dispute on the following grounds: 1. I have never received any prior notice or communication from the Department of Health regarding any outstanding debt. 2. The claim that I ceased employment with the Department of Health on 19/09/2019 is factually incorrect. I was transferred from the Department of Health to the Department of Defence, effective 01/11/2018, and have remained in uninterrupted public service since then. 3. To date, I have not been provided with any statement, breakdown, or proof of the alleged debt. In terms of my rights under applicable debt collection and consumer protection legislation, I hereby request: • A detailed statement of account or breakdown of the alleged debt; • The original contract or documentation giving rise to the claim; • Evidence of any attempts made to notify me of this debt prior to involving attorneys. Until such information is provided and reviewed, I do not acknowledge any liability for the alleged debt. Furthermore, I reserve the right to escalate this matter to the Public Service Commission, the Public Protector, or any other relevant oversight authority should procedural fairness not be observed. Furthermore, prior to receiving the SMS in my name, I received a message from your office referencing a different individual with a different surname. This raises serious concerns regarding the accuracy of your records and the possible misidentification of debtors. I request a full explanation of how my personal information was linked to this alleged debt and whether due process was followed in verifying my identity. Please also be advised that this may constitute a breach of the Protection of Personal Information Act (POPIA). Dear GALLANT MS Your Department of Health Acc no: 537869 has been handed over to Khumalo Masondo Attorneys. Balance R 385.98 Contact us to make arrangements 0104478122/ doh@kminc.co.za Dear GALLANT MS Payment of R 385.98 towards your Department of Health debt should be made to Acc Name: Khumalo Masondo Inc , Capitec Business, Acc No: 1050952642, Ref: 537869 Contact us 0104478122/ doh@kminc.co.za Dear MOLATJANA DR an immediate of R 5271.4 is required to settle your Department of Health Acc no: 533593 to avoid summons against you. Khumalo Masondo Attorneys 0104478122/ doh@kminc.co.za The information they have is incorrect as per my email to the company, secondly I received sms from the company being addressed as Gallant. Thirdly I have no knowledge of any debt owed by me to the department of health and I have never received any communication from the department of department of health notifying me of any such debt due to them since my transfer in 2018/10/31. I thus request that they should stop contacting me and get their facts right secondly they are in breach of POPIA both the department and their attorneys.
1 reviews | Active since Jan 2020
I am so tired of being harassed by Khumalo Masondo Attorneys my Ekurhuleni municipality Rates was handed over to them everyday I receive messages from them I paid about R5150 and unfortunately I used wrong reference number but I did send the lady the reference number but they do not check According to my calculations I Am owing them about R400 Please check payments from 2023 July to October 2024 with reference number 3505372421
1 reviews | Active since Jan 2020
I am so tired of being harassed by Khumalo Masondo Attorneys my Ekurhuleni municipality Rates was handed over to them everyday I receive messages from them I paid about R5150 and unfortunately I used wrong reference number but I did send the lady the reference number but they do not check According to my calculations I Am owing them about R400 Please check payments from 2023 July to October 2024 with reference number 3505372421
1 reviews | Active since Jan 2020
*****STER 🤮 So they just starting harassing us again same problem as last year they already have R10 200.00 made by threats now again they send a letter to apologize and this morning they send me seen in pictures above the same thread because it’s almost Christmas now they are on the wagen again this really needs to stop I’m done they work with ekhuruleni whom doesn’t even want to check our meters we do that ouselfs PLEASE make them stop it’s not even our property but they do put off your electricity for nothing they just want BONUSES, I’ve got no words any more they sucked me dry last year and beginning of this year and then a letter of apology and now threats again, I just don’t know what to do anymore Anne-Rie
1 reviews | Active since Jan 2020
*****STER 🤮 So they just starting harassing us again same problem as last year they already have R10 200.00 made by threats now again they send a letter to apologize and this morning they send me seen in pictures above the same thread because it’s almost Christmas now they are on the wagen again this really needs to stop I’m done they work with ekhuruleni whom doesn’t even want to check our meters we do that ouselfs PLEASE make them stop it’s not even our property but they do put off your electricity for nothing they just want BONUSES, I’ve got no words any more they sucked me dry last year and beginning of this year and then a letter of apology and now threats again, I just don’t know what to do anymore Anne-Rie
1 reviews | Active since Jan 2020
Ekurhuleni allegedly handed me over for rates and taxes on a brand new property without informing me of any account outstanding. I immediately responded, got a statement and start paying the outstanding amount monthly. Now I am constantly harassed by Khumalo Masondo Attorneys with all sorts of threats, without paying attention to emails sent either from me or my lawyer. I will be blacklisted because of this. When I reconciled my accounts since November 2023 I picked up an error on the account which was not brought under the attention of their client, Ekurhuleni. They provide me with different banking details, wrong reference and just keep on saying I am in arrears which I am not.
1 reviews | Active since Jan 2020
Ekurhuleni allegedly handed me over for rates and taxes on a brand new property without informing me of any account outstanding. I immediately responded, got a statement and start paying the outstanding amount monthly. Now I am constantly harassed by Khumalo Masondo Attorneys with all sorts of threats, without paying attention to emails sent either from me or my lawyer. I will be blacklisted because of this. When I reconciled my accounts since November 2023 I picked up an error on the account which was not brought under the attention of their client, Ekurhuleni. They provide me with different banking details, wrong reference and just keep on saying I am in arrears which I am not.
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