Active since Dec 2021
My car came for hailstones damage and they damaged the sunroof and the control unit insurance says they are responsible for the damages while the car is with them and they are refusing to fix my car which they damaged
When my car was damaged by hailstones they were quick to assist me with my claims and did everything as promised
They are harassing me for a student debt that I was garnished for in 1994 and was paid fully now in 2025
My car was towed to bmw with all the windows and sunroof open and was accepted by security guard who asked the tow truck guy to close the car and he didn't car was flooded bmw pointed at the tow company and the insurance was pointed at bmw i asked NFO for help they said i must get a lawyer because they can't find anyone responsible like I abandoned the car in the streets
They gave my car to a security of BMW east rand with the windows open and the sunroof and the car was flooded and now they don't want to take responsibility for it
I took my Jetta for service and just found out that there a is top cover that wasn't replaced and when I asked them about it they said that it wasn't there why would I be looking for a cover that doesn't exist
These people **** to me when they were selling me scratch and dent policy saying that I am going to get a guaranteed R4000 to fix my car after taking my money now they are lying calling it a misunderstanding they are cheating customers
I put a claim for a glass and they said that I must buy the glass and they are going to refund me now they are refusing to pay me
They said that I must buy a mirror for my car and they were going to refund my money now they are refusing
I put a windscreen claim and was helped very fast
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