BAD SERVICE at Renault Tygervalley.

EXTREMELY BAD SERVICE at Renault Tygervalley. I called this morning and was on hold for more than 10 minutes. Finally when I got hold of someone I needed to fill in a unnecessary form, they suppose to have all my car details, for my car to be serviced. At 16:30 I called to hear about feedback and was put on hold twice again. When the line bounced back the lady said they’ll call back later. I then said you close in half an hour , she just laughed.

This is definitely not the first time having such bad service at Renault.