Active since Sep 2021
I am highly disappointed in Krone. I am from Cape Town and came here for the weekend to Tulbagh to explore different wine farms. I am extremely unhappy about Krone. We arrived at 15:20, to be precise, and the gates were closed. The security guard told me I couldn't come in because you were closed, although there were still people. I wanted to visit the tasting area, and online it says you close at 16:00 to arrive at 15:20, and you are already closed. This is extremely disappointing and a disgrace. We would have gone home at 16:00, as you close at 16:00. Best of all, you are closed on Sundays as well. I would NOT recommend Krone to anyone!
EXTREMELY BAD SERVICE at Renault Tygervalley. I called this morning and was on hold for more than 10 minutes. Finally when I got hold of someone I needed to fill in a unnecessary form, they suppose to have all my car details, for my car to be serviced. At 16:30 I called to hear about feedback and was put on hold twice again. When the line bounced back the lady said they’ll call back later. I then said you close in half an hour , she just laughed. This is definitely not the first time having such bad service at Renault.
EXTREMELY BAD SERVICE at Renault Tygervalley. I called this morning and was on hold for more than 10 minutes. Finally when I got hold of someone I needed to fill in a unnecessary form, they suppose to have all my car details, for my car to be serviced. At 16:30 I called to hear about feedback and was put on hold twice again. When the line bounced back the lady said they’ll call back later. I then said you close in half an hour , she just laughed. This is definitely not the first time having such bad service at Renault.