Faulty driver side window

Im so disappointed in Reanault service i should have have never trade my ford for this stepway its not even six months and its the fourth time its going to Stikland for the drivers side window that faulty everytime it comes back no report now it book again for the 22nd December i mean wil this happen every week that i have to book this car in why dont they just replace the faulty part i had to drive once in the rain with an open window that doesnt want to close or open by times this is pathetic service from the service centre we pay allot on these cars that get such service worse of all they never call you back on they promises i allways jave to return calls to Celeste if i knew Reanault give such problems i would never bought one