payed for a policy for wipers and Breaks just to be told no....policy expired MARCH even though i did ask them to replace my Wipers in Feb

Very poor, i use to be a proud kia owner having owned a previous kia and bought a Brand new Kia Sonet EX in 2022 with Maintenance and service plan and got an additional plan for my Breaks and wipers for 3x years. i took my car for a service in Feb 2025, asking kia to replace my Breaks and Wipers, they gladly replaced my Breaks but not my Wipers, stating i claimed last year and i need to wait until the 3rd or 5th of March to claim a new wiper, having good service i didn't complain and stated I will contact kia again in the beginning or march. when i contacted them, i had to take a video and take pictures of my wipers which was odd, but did it anyways, only to be told, sorry your policy has ended on the 3rd March therefore they won't assist us in this regard... i will never again support KIA in my life if this is the ******* that are quick to take your money Additional R12 000 but look for every quick out not to replace WIPERS... which is R400 MAX