1 reviews | Active since Member
<p>On the 3rd of May 2017, I took my Kia Cerato Koup from Phalaborwa to Nelspruit to get it serviced (165K kilometers). I got to Kia Nelspruit around 6:45 am, I was the first inline.</p> <p>I requested my service advisor (Anelise) to service my aircon (cost R620), fix my interior light to work accodingly with the door opening and fix my break lights. She advised me to do a wheel alignment and rotation aswell for R350 and I agreed. This was a minor service she stated when I picked up my car around 16:45 because they finished at that time which made no sense because of the time taken.</p> <p>As I was driving back to Phalaborwa, long after I collected my car, I noticed that the break lights still do not work. The interior light does not work accordingly aswell. I did not receive any information/explanation from the service advisor when I picked up my vehicle.</p> <p>The questions are, what were they doing the entire time with my car?<br />Did they even service my aircon or do the wheel alignment? I paid them to.<br />Did they even service my car after I took a day of work and spent petrol for around R750?</p> <p> </p> <p>This is horrible service from KIA, it is so unlike them. This is really tarnishing their reputation.</p>