What a refreshing experience

I just want to thank all the staff at Kia Zambezi for the amazing service that I received today. My experience thus far from another Kia outlet has been lacklustre to say the least but from entering the premises at the Zambezi franchise has been friendly, efficient and through.

The sales executives was extremely friendly and listened attentively to my situation and referred to the the correct person. Jacques and the warranty official/staff member listened attentively and gave different options to meet my need and gave solutions that would expedite my predicament.

All I can say is that if this is the after sales service that they give to a consumer that didn't even support them during the sale of the car will go A LONG WAY to help customer that bought they cars there. I can highly recommend them if this is the service they give. Well done to a breath of fresh air on excellent customer service as my brand experience of Kia so far has been atrocious, BUT it's clear that it was only because I dealt with the wrong franchise. My mother will be contacting you soon to enquire about a new car as she was very sceptical about Kia after my ordeal but that changed with my interaction today.