Kiaat Private Hospital
1.4|25 reviews
GM
Gugulethu M
1 reviews | Active since Member
26 Jan 2026, 19:15
My mother suffered a head injury at Kiaat Hospital
My mom who is a stroke survivor and admitted at Kiaat high care was left unattended and suffered head injury. She called for assistance to get to the bathroom and she was ignored. She tried to help herself and she fell and suffered head injury.The hospital did not bother to even inform the registered next of kin on file.They don't even feed her.The nurses just leave her meals by the bedside.How is such a patient in her state supposed to feed herself and take medication?Nursing care is so bad a Kiaat!After the head injury,they moved my mom further away from the nurses station to next to the toilet.Mind you she has a cvp line and is partially disabled and has low BP,is she then supposed to walk to the toilet now that she is closer?Instead of treating her as a fall risk,the treatment is worsening. And to top that,the staff involved took my mom for x-ray?Who is going to pay???Appalling service!
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Replies (53)Kiaat Private Hospital's replyOfficial
16 Feb 2026, 09:49Good Day Gugulethu,
Thank you for taking the time to share your feedback regarding your experience at Kiaat Private Hospital. We genuinely appreciate all forms of feedback as it helps us identify areas where we can improve and ensure that we continue to provide the highest quality of care to our patients.
We are truly sorry to hear about the challenges you encountered during your visit to our hospital. We understand the importance of addressing concerns, and we would like to extend our sincerest apologies for any inconvenience or dissatisfaction you may have experienced.
To assist us in investigating this matter further and to ensure that we address your concerns comprehensively, we kindly request that you provide us with more details about your experience. Please reach out to us via email at info@kiaathospital.com with your contact information, and a member of our team will be in touch with you shortly.
At Kiaat Private Hospital, we are committed to providing exceptional healthcare services, and your feedback plays a crucial role in helping us achieve this goal. Rest assured that we take your comments seriously, and we will work diligently to address any issues raised.
Once again, we apologize for any inconvenience you may have experienced, and we look forward to the opportunity to resolve this matter to your satisfaction.
Thank you for your understanding and cooperation.
Warm regards,Kiaat Private Hospital
Thank you for taking the time to share your feedback regarding your experience at Kiaat Private Hospital. We genuinely appreciate all forms of feedback as it helps us identify areas where we can improve and ensure that we continue to provide the highest quality of care to our patients.
We are truly sorry to hear about the challenges you encountered during your visit to our hospital. We understand the importance of addressing concerns, and we would like to extend our sincerest apologies for any inconvenience or dissatisfaction you may have experienced.
To assist us in investigating this matter further and to ensure that we address your concerns comprehensively, we kindly request that you provide us with more details about your experience. Please reach out to us via email at info@kiaathospital.com with your contact information, and a member of our team will be in touch with you shortly.
At Kiaat Private Hospital, we are committed to providing exceptional healthcare services, and your feedback plays a crucial role in helping us achieve this goal. Rest assured that we take your comments seriously, and we will work diligently to address any issues raised.
Once again, we apologize for any inconvenience you may have experienced, and we look forward to the opportunity to resolve this matter to your satisfaction.
Thank you for your understanding and cooperation.
Warm regards,Kiaat Private Hospital
Best regards,
Kiaat Private Hospital's reply16 Feb 2026, 09:49
Official
Good Day Gugulethu,
Thank you for taking the time to share your feedback regarding your experience at Kiaat Private Hospital. We genuinely appreciate all forms of feedback as it helps us identify areas where we can improve and ensure that we continue to provide the highest quality of care to our patients.
We are truly sorry to hear about the challenges you encountered during your visit to our hospital. We understand the importance of addressing concerns, and we would like to extend our sincerest apologies for any inconvenience or dissatisfaction you may have experienced.
To assist us in investigating this matter further and to ensure that we address your concerns comprehensively, we kindly request that you provide us with more details about your experience. Please reach out to us via email at info@kiaathospital.com with your contact information, and a member of our team will be in touch with you shortly.
At Kiaat Private Hospital, we are committed to providing exceptional healthcare services, and your feedback plays a crucial role in helping us achieve this goal. Rest assured that we take your comments seriously, and we will work diligently to address any issues raised.
Once again, we apologize for any inconvenience you may have experienced, and we look forward to the opportunity to resolve this matter to your satisfaction.
Thank you for your understanding and cooperation.
Warm regards,Kiaat Private Hospital
Thank you for taking the time to share your feedback regarding your experience at Kiaat Private Hospital. We genuinely appreciate all forms of feedback as it helps us identify areas where we can improve and ensure that we continue to provide the highest quality of care to our patients.
We are truly sorry to hear about the challenges you encountered during your visit to our hospital. We understand the importance of addressing concerns, and we would like to extend our sincerest apologies for any inconvenience or dissatisfaction you may have experienced.
To assist us in investigating this matter further and to ensure that we address your concerns comprehensively, we kindly request that you provide us with more details about your experience. Please reach out to us via email at info@kiaathospital.com with your contact information, and a member of our team will be in touch with you shortly.
At Kiaat Private Hospital, we are committed to providing exceptional healthcare services, and your feedback plays a crucial role in helping us achieve this goal. Rest assured that we take your comments seriously, and we will work diligently to address any issues raised.
Once again, we apologize for any inconvenience you may have experienced, and we look forward to the opportunity to resolve this matter to your satisfaction.
Thank you for your understanding and cooperation.
Warm regards,Kiaat Private Hospital
Best regards,