Order#14175 NOT delivered after 24 working days and counting

I ordered a size Large 2025/26 Orlando Pirates Home Kit from Kick Kit on 02 Mar 2026 and the order was confirmed with order number #14175 by email received on 02 Mar 2026 @ 12H49.

The confirmation email also stipulated a standard delivery to take 6 to 9 days. It has been 32 days to date and I still have not received my order.

On 05 Mar 2026, I got an email from Henry Jones <***> stating that my order is being prepared to be shipped. That mail also stipulated that delivery timeline is 6 to 9 working days, not just days but working days.

On 20 Mar 2026, I responded to the support email I got from Henry Jones asking for an update on my order and indicating it had been 15 working days by then without receiving my order whilst delivery was meant to be made within 6 to 9 working days. Since then, I got no response to date.

Whenever I go online to track my order using order #14175, I get a message that reads "We were unable to retrieve tracking information for '14175'. Please try again later."

I recommend NO ONE to buy from KICK KIT. NEVER!!!!