Based on recent customer reviews, kickkit.co.za faces overwhelming negative feedback centered on non-delivery of orders and a complete absence of customer communication. Customers consistently report waiting weeks or months beyond the advertised 5 to 9 day delivery window without receiving their football jerseys. Emails go unanswered, phone numbers are unreachable, and social media inquiries are ignored or blocked. Multiple reviewers describe receiving automated emails asking about their purchase satisfaction despite never receiving any items. Incorrect sizes shipped and orders delivered to wrong addresses compound the frustration.
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Based on recent customer reviews, kickkit.co.za faces overwhelming negative feedback centered on non-delivery of orders and a complete absence of customer communication. Customers consistently report waiting weeks or months beyond the advertised 5 to 9 day delivery window without receiving their football jerseys. Emails go unanswered, phone numbers are unreachable, and social media inquiries are ignored or blocked. Multiple reviewers describe receiving automated emails asking about their purchase satisfaction despite never receiving any items. Incorrect sizes shipped and orders delivered to wrong addresses compound the frustration.
kickkit.co.za has a TrustIndex of 0 out of 10 on Hellopeter, based on 40 reviews in the last 12 months. Hellopeter has tracked kickkit.co.za across 52 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I was ****med! I paid R1098 for two T-shirts and I never received them! I’ve been sending emails and I’ve never received any sort response from them!! Mind you I ordered on the 26th of February 2026 and they say you’ll get your delivery after 6-9 days!🚮 Such unprofessional people!
1 reviews | Active since Jan 2020
I was ****med! I paid R1098 for two T-shirts and I never received them! I’ve been sending emails and I’ve never received any sort response from them!! Mind you I ordered on the 26th of February 2026 and they say you’ll get your delivery after 6-9 days!🚮 Such unprofessional people!
1 reviews | Active since Jan 2020
This is a ****, I bought two football jerseys in January, upro today no contact from kickkit. Even after numerous email from me enquiring. A ****
1 reviews | Active since Jan 2020
This is a ****, I bought two football jerseys in January, upro today no contact from kickkit. Even after numerous email from me enquiring. A ****
1 reviews | Active since Jan 2020
Hi, I placed an order online in mid-January, and it has now been over a month without receiving my parcel. I also haven’t received any updates or communication regarding the status of my order. I’m honestly not happy with the service. The service from your company has been very, very bad, especially considering the long delay and the complete lack of communication.
1 reviews | Active since Jan 2020
Hi, I placed an order online in mid-January, and it has now been over a month without receiving my parcel. I also haven’t received any updates or communication regarding the status of my order. I’m honestly not happy with the service. The service from your company has been very, very bad, especially considering the long delay and the complete lack of communication.
1 reviews | Active since Jan 2020
To whom it may concern I reached out to you guys this week about kickkit and I haven't heard nothing from them and really want my size XXL and they gave me small so could you please contact them asap and find out please.kind regards tony gomes phone number 0748291556 or email at tony.gomes12@gmail.com
1 reviews | Active since Jan 2020
To whom it may concern I reached out to you guys this week about kickkit and I haven't heard nothing from them and really want my size XXL and they gave me small so could you please contact them asap and find out please.kind regards tony gomes phone number 0748291556 or email at tony.gomes12@gmail.com
1 reviews | Active since Jan 2020
I dont know where we can report this ***** of a website. They promise delivery will be within 5-9 days, but a month passes by with no word from them. If they dont have the product, why dont they warn customers about the delays before hand. Its been since I placed my order and have not received any communication.
1 reviews | Active since Jan 2020
I dont know where we can report this ***** of a website. They promise delivery will be within 5-9 days, but a month passes by with no word from them. If they dont have the product, why dont they warn customers about the delays before hand. Its been since I placed my order and have not received any communication.
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