From bad online delivery to worse

I recently wrote a review about Kids Emporium, sharing my bad experiencing about an order that was not being delivered to me. i expressed my disgust with their bad service, as it is difficult to get hold of them on most platforms. they responded to me on Instagram eventually. in the weeks that followed i received very conflicting feedback from them with regards to the status of my order, eventually my order reflected as completed online along with a link to a courier company, with no info captured against the waybill that just stayed like that for days. In the end i contacted the courier myself, just to find out that they had not received any parcel for shipment at all and that i must contact the supplier. i was left very upset and with no indication on what will happen to my order that i paid for as Kids Emporium now changed their feedback between "it will be delivered today-or it is on back order". Hence i decided to share my experience publicly. My order has since been delivered to me, i believe only due to my public reviews assisting me in this. i am now being spammed by phone calls and intimidating like messages from a now male owner at Kids Emporium requesting me to remove my online reviews and within a time frame. also with offensive comments aiming at the fact that i must have posted the review due to being in the final stages of pregnancy.. I decided to edit my review accordingly, as i have since received my order, but believe that i am well within my rights to express my online shopping experiences publicly and will therefore not remove this feedback as requested by the owner of Kids Emporium, they should have treated a customer better in the first place and then bad reviews wont take place at all, they should also refrain from using a male presence to intimidate female shoppers with messages and phone calls.