Kievits Kroon Country Estate & Spa
2|39 reviews
SC
Siraaj C
1 reviews | Active since Member
03 Nov 2025, 17:19
Disappointing Anniversary experience
Beautiful place but they can't guarantee a special experience because of the other guests noisy behaviour.
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Siraaj C's updateReviewer Update
03 Nov 2025, 17:21After visiting Kievits Kroon for a wonderful and relaxing one-night stay in September this year, my wife and I decided it would be the perfect place to return to for our 25th wedding anniversary.
Unfortunately, our much-anticipated relaxing weekend at Kievits Kroon coincided with the hotel hosting a large group of guests from a government educational institution.
After spending some time at the beautiful pool area enjoying the peaceful atmosphere, a large group of these guests arrived and began using the facilities in a very loud and disruptive manner.
What had been a serene and tranquil setting quickly became noisy and uncomfortable. It was disappointing to see many guests, one after another, quietly leaving the pool area l and soon, we did the same.
On our way back to our room, we decided to speak to the hotel staff to express our concern. Later, I also called the reception to lodge a formal complaint and requested to speak with the manager on duty.
To be fair, I must say that the staff at Kievits Kroon are always wonderfully polite and helpful. However, in this instance, no one came to the pool area to politely remind the loud guests to be considerate of others who were clearly seeking peace and relaxation something Kievits Kroon is well-known for.
My wife and I have struggled to find a peaceful weekend getaway near Johannesburg. When we first discovered Kievits Kroon in September, we were thrilled it felt like we had finally found our go-to escape, just an easy hour’s drive from home. Sadly, after this visit, we now feel uncertain if we can return.
To be clear, I understand that the hotel cannot entirely control the behaviour of other guests. However, I do believe there is a level of responsibility to maintain the relaxing and tranquil atmosphere that guests expect and pay for. A gentle intervention from staff could have made all the difference.
At breakfast the next morning, I spoke briefly with another couple celebrating their 27th wedding anniversary. They shared the same frustration their peaceful day by the pool was equally disrupted by the same group.
In closing, I would not recommend Kievits Kroon for those seeking a quiet, relaxing getaway unless the management can ensure that the environment remains respectful and serene.
One last good note, the spa facility and treatments were lovely and relaxing and I would recommend this, but go as a day visitor.
Unfortunately, our much-anticipated relaxing weekend at Kievits Kroon coincided with the hotel hosting a large group of guests from a government educational institution.
After spending some time at the beautiful pool area enjoying the peaceful atmosphere, a large group of these guests arrived and began using the facilities in a very loud and disruptive manner.
What had been a serene and tranquil setting quickly became noisy and uncomfortable. It was disappointing to see many guests, one after another, quietly leaving the pool area l and soon, we did the same.
On our way back to our room, we decided to speak to the hotel staff to express our concern. Later, I also called the reception to lodge a formal complaint and requested to speak with the manager on duty.
To be fair, I must say that the staff at Kievits Kroon are always wonderfully polite and helpful. However, in this instance, no one came to the pool area to politely remind the loud guests to be considerate of others who were clearly seeking peace and relaxation something Kievits Kroon is well-known for.
My wife and I have struggled to find a peaceful weekend getaway near Johannesburg. When we first discovered Kievits Kroon in September, we were thrilled it felt like we had finally found our go-to escape, just an easy hour’s drive from home. Sadly, after this visit, we now feel uncertain if we can return.
To be clear, I understand that the hotel cannot entirely control the behaviour of other guests. However, I do believe there is a level of responsibility to maintain the relaxing and tranquil atmosphere that guests expect and pay for. A gentle intervention from staff could have made all the difference.
At breakfast the next morning, I spoke briefly with another couple celebrating their 27th wedding anniversary. They shared the same frustration their peaceful day by the pool was equally disrupted by the same group.
In closing, I would not recommend Kievits Kroon for those seeking a quiet, relaxing getaway unless the management can ensure that the environment remains respectful and serene.
One last good note, the spa facility and treatments were lovely and relaxing and I would recommend this, but go as a day visitor.
SC
Siraaj C's update03 Nov 2025, 17:21
Reviewer Update
After visiting Kievits Kroon for a wonderful and relaxing one-night stay in September this year, my wife and I decided it would be the perfect place to return to for our 25th wedding anniversary.
Unfortunately, our much-anticipated relaxing weekend at Kievits Kroon coincided with the hotel hosting a large group of guests from a government educational institution.
After spending some time at the beautiful pool area enjoying the peaceful atmosphere, a large group of these guests arrived and began using the facilities in a very loud and disruptive manner.
What had been a serene and tranquil setting quickly became noisy and uncomfortable. It was disappointing to see many guests, one after another, quietly leaving the pool area l and soon, we did the same.
On our way back to our room, we decided to speak to the hotel staff to express our concern. Later, I also called the reception to lodge a formal complaint and requested to speak with the manager on duty.
To be fair, I must say that the staff at Kievits Kroon are always wonderfully polite and helpful. However, in this instance, no one came to the pool area to politely remind the loud guests to be considerate of others who were clearly seeking peace and relaxation something Kievits Kroon is well-known for.
My wife and I have struggled to find a peaceful weekend getaway near Johannesburg. When we first discovered Kievits Kroon in September, we were thrilled it felt like we had finally found our go-to escape, just an easy hour’s drive from home. Sadly, after this visit, we now feel uncertain if we can return.
To be clear, I understand that the hotel cannot entirely control the behaviour of other guests. However, I do believe there is a level of responsibility to maintain the relaxing and tranquil atmosphere that guests expect and pay for. A gentle intervention from staff could have made all the difference.
At breakfast the next morning, I spoke briefly with another couple celebrating their 27th wedding anniversary. They shared the same frustration their peaceful day by the pool was equally disrupted by the same group.
In closing, I would not recommend Kievits Kroon for those seeking a quiet, relaxing getaway unless the management can ensure that the environment remains respectful and serene.
One last good note, the spa facility and treatments were lovely and relaxing and I would recommend this, but go as a day visitor.
Unfortunately, our much-anticipated relaxing weekend at Kievits Kroon coincided with the hotel hosting a large group of guests from a government educational institution.
After spending some time at the beautiful pool area enjoying the peaceful atmosphere, a large group of these guests arrived and began using the facilities in a very loud and disruptive manner.
What had been a serene and tranquil setting quickly became noisy and uncomfortable. It was disappointing to see many guests, one after another, quietly leaving the pool area l and soon, we did the same.
On our way back to our room, we decided to speak to the hotel staff to express our concern. Later, I also called the reception to lodge a formal complaint and requested to speak with the manager on duty.
To be fair, I must say that the staff at Kievits Kroon are always wonderfully polite and helpful. However, in this instance, no one came to the pool area to politely remind the loud guests to be considerate of others who were clearly seeking peace and relaxation something Kievits Kroon is well-known for.
My wife and I have struggled to find a peaceful weekend getaway near Johannesburg. When we first discovered Kievits Kroon in September, we were thrilled it felt like we had finally found our go-to escape, just an easy hour’s drive from home. Sadly, after this visit, we now feel uncertain if we can return.
To be clear, I understand that the hotel cannot entirely control the behaviour of other guests. However, I do believe there is a level of responsibility to maintain the relaxing and tranquil atmosphere that guests expect and pay for. A gentle intervention from staff could have made all the difference.
At breakfast the next morning, I spoke briefly with another couple celebrating their 27th wedding anniversary. They shared the same frustration their peaceful day by the pool was equally disrupted by the same group.
In closing, I would not recommend Kievits Kroon for those seeking a quiet, relaxing getaway unless the management can ensure that the environment remains respectful and serene.
One last good note, the spa facility and treatments were lovely and relaxing and I would recommend this, but go as a day visitor.