Kiklo
Claimed Business
Performance(last 12 months):
#36Ranked In Internet & Telecoms
-100 NPSUnlikely
Ranking
#36
in Internet & Telecoms
NPS Score
-100
Recommended: Unlikely
Review Distribution
3.5|6 Reviews
Jun '25 - May '26
5(60%)
4(20%)
3(0%)
2(0%)
1(20%)
5(60%)
4(20%)
3(0%)
2(0%)
1(20%)
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencegG
graeme G
1 reviews | Active since Jan 2020
19 Feb 2026, 09:53
kiklo review
Good service provider for the area of kyalami. (well priced fibre internet ),technician and call centre are promt with responce and communication. The turn around time for a problem can be slow as they don't work over the weekend.so if running a business this can be frustrating.
Helpful (0)
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graeme G
1 reviews | Active since Jan 2020
19 Feb 2026, 09:53
kiklo review
Good service provider for the area of kyalami. (well priced fibre internet ),technician and call centre are promt with responce and communication. The turn around time for a problem can be slow as they don't work over the weekend.so if running a business this can be frustrating.
0
Replies (0)kP
kutlwano P
1 reviews | Active since Jan 2020
17 Feb 2026, 07:14
Best
Was using LTE which was not the best, someone did recommend for me to switch to kiklo, which was the best recommendation. The installation and activation was quick. Would recommend to the next person. Thanks kiklo for the service !
Helpful (0)
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kutlwano P
1 reviews | Active since Jan 2020
17 Feb 2026, 07:14
Best
Was using LTE which was not the best, someone did recommend for me to switch to kiklo, which was the best recommendation. The installation and activation was quick. Would recommend to the next person. Thanks kiklo for the service !
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Ndivhuho R
1 reviews | Active since Jan 2020
26 May 2025, 08:03
Unprofessional
I have been using Kiklo for three years happy until recent. I sent an email last month on the 2 April asking about the process of moving device since I was relocating. They didn't respond to my email. Until i sent another one this moth on the 18 May. Nobody responded again until I called, that's when Oridile sent me an email saying they were still checking the coverage. She then later told me she can't find my address on the map. I called again and speak to a gentleman who told that they didn't have a coverage to a new place I'm moving to. After that Oridile sent an email to confirm the same thing. She then told me that they were going to cancel the services since there's no coverage t my new place. To my surprise last night I'm receiving an invoice for June, when I query it and I'm told you must give 30 notice cancellation. I sent an email on the 02 April and it was not attended to, how is that supposed to be my problem.
Helpful (0)
|Replies (0)NR
Ndivhuho R
1 reviews | Active since Jan 2020
26 May 2025, 08:03
Unprofessional
I have been using Kiklo for three years happy until recent. I sent an email last month on the 2 April asking about the process of moving device since I was relocating. They didn't respond to my email. Until i sent another one this moth on the 18 May. Nobody responded again until I called, that's when Oridile sent me an email saying they were still checking the coverage. She then later told me she can't find my address on the map. I called again and speak to a gentleman who told that they didn't have a coverage to a new place I'm moving to. After that Oridile sent an email to confirm the same thing. She then told me that they were going to cancel the services since there's no coverage t my new place. To my surprise last night I'm receiving an invoice for June, when I query it and I'm told you must give 30 notice cancellation. I sent an email on the 02 April and it was not attended to, how is that supposed to be my problem.
0
Replies (0)jG
james G
1 reviews | Active since Jan 2020
6 Dec 2024, 13:21
correct
I have been contacting this company since Tuesday about no internet connection.I was assured 2 to 3 working days. I have been given the run around since then.I have tried to get in touch with Manager Jean Du Plessis but he wont or cant return my request to find out why this is such a big problem. Metro Fibre have not even had the good grace to call me about their job of fixing this for Kiklo. Both of these companies do not deserve any support whatsoever.
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james G
1 reviews | Active since Jan 2020
6 Dec 2024, 13:21
correct
I have been contacting this company since Tuesday about no internet connection.I was assured 2 to 3 working days. I have been given the run around since then.I have tried to get in touch with Manager Jean Du Plessis but he wont or cant return my request to find out why this is such a big problem. Metro Fibre have not even had the good grace to call me about their job of fixing this for Kiklo. Both of these companies do not deserve any support whatsoever.
0
Replies (0)PV
Patel V
1 reviews | Active since Jan 2020
23 Oct 2024, 16:48
Kiklo are useless
Absolutely ********** service received from the. I have supporting documents proving that they were lying in their communication to me. Could not get me up and running after two weeks. I would never use them going forward even if their service was offered for free.
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Patel V
1 reviews | Active since Jan 2020
23 Oct 2024, 16:48
Kiklo are useless
Absolutely ********** service received from the. I have supporting documents proving that they were lying in their communication to me. Could not get me up and running after two weeks. I would never use them going forward even if their service was offered for free.
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Replies (0)