Active since Dec 2010
Good service provider for the area of kyalami. (well priced fibre internet ),technician and call centre are promt with responce and communication. The turn around time for a problem can be slow as they don't work over the weekend.so if running a business this can be frustrating.
I cancelled my contract 1 month before end term an with email .then the day before my contract expired i called in again to confirm cancellation of contract and port number to prepaid,.<br> it is now 2 months later and my contract has not been ported to prepaid.. contract ended on 3 feb 2016<br> retention do not have a number to talk to a consultant just an email address that does not get answered. Retention I am in areas ,, but how can i be in areas when mtn debit my account perfectly for 2 years and this is how payment has been made each month for the duration of 24 months, how can i not be ported 2 months later after my contract has ended .<br> this is pathetic service holding my number ransom..i refuse to loose my number ...once again useless service from MTN. mtn reference for cancellation is 11992393