KH
Kilburn Hardware & Building Supplies
Claimed Business
KH
Kilburn Hardware & Building Supplies
Claimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Review Distribution
5|1 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Kilburn Hardware & Building Supplies
Kilburn Hardware & Building Supplies has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Kilburn Hardware & Building Supplies across 2 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceIS
Ivaan S
1 reviews | Active since Jan 2020
31 Dec 2025, 08:41
Excellent Service
Kilburn was phoned for electrical equipment, phone was answered by Shaun. Advice was professional and to the point.Collected items within one day. Shaun phoned again to inform us that items were collected.This is not common service for South Africa. I can recommend Kilburn Hardware to anyone in South Africa. Dr Ivaan Small
Helpful (0)
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Ivaan S
1 reviews | Active since Jan 2020
31 Dec 2025, 08:41
Excellent Service
Kilburn was phoned for electrical equipment, phone was answered by Shaun. Advice was professional and to the point.Collected items within one day. Shaun phoned again to inform us that items were collected.This is not common service for South Africa. I can recommend Kilburn Hardware to anyone in South Africa. Dr Ivaan Small
0
Replies (0)FH
Faren H
1 reviews | Active since Jan 2020
22 Jun 2023, 08:33
Hired a Cleaning Clinic Machine from them
I hired a cleaning clinic machine around 11H00 on 21 June 2023, as my place was flooded, and a pipe burst in our bathroom. I couldn't use the machine as the suction section wasn't working. I returned the machine the same day at 14h00 and was told that I "should have brought the machine back the same time" (Showed no empathy to my situation) and that a refund of the R500 I paid to hire the machine is not refundable (returned with a sealed cleaning detergent). Natasha from Cleaning Clinic informed me that I need to take a picture of my house and the carpets I had to take out (I couldn't as the carpet was taken out and is now in the backyard) . The guy came to the shop to test the machine when I dropped it off (which I had left to for my school run) and placed water in a bucket and the machine sucked the water up. I asked if he used a carpet, but they had no response on Whatsapp. Natasha called to let me know the machine is working. It is now a day later (22 June 2023) and I was told that I am still not eligible for my refund but I can hire the machine out one more day. I informed Natasha I will be taking a wet carpet to the store for them to show me how the machine works. I am very disappointed in their dirty, old, broken machines and will not recommend them to anyone. All I want is my R500 back!!! According to TCF (Treating Customers Fairly), I am entitled to my money back.
Helpful (0)
|Replies (0)FH
Faren H
1 reviews | Active since Jan 2020
22 Jun 2023, 08:33
Hired a Cleaning Clinic Machine from them
I hired a cleaning clinic machine around 11H00 on 21 June 2023, as my place was flooded, and a pipe burst in our bathroom. I couldn't use the machine as the suction section wasn't working. I returned the machine the same day at 14h00 and was told that I "should have brought the machine back the same time" (Showed no empathy to my situation) and that a refund of the R500 I paid to hire the machine is not refundable (returned with a sealed cleaning detergent). Natasha from Cleaning Clinic informed me that I need to take a picture of my house and the carpets I had to take out (I couldn't as the carpet was taken out and is now in the backyard) . The guy came to the shop to test the machine when I dropped it off (which I had left to for my school run) and placed water in a bucket and the machine sucked the water up. I asked if he used a carpet, but they had no response on Whatsapp. Natasha called to let me know the machine is working. It is now a day later (22 June 2023) and I was told that I am still not eligible for my refund but I can hire the machine out one more day. I informed Natasha I will be taking a wet carpet to the store for them to show me how the machine works. I am very disappointed in their dirty, old, broken machines and will not recommend them to anyone. All I want is my R500 back!!! According to TCF (Treating Customers Fairly), I am entitled to my money back.
0
Replies (0)