Active since Jul 2021
Kilburn was phoned for electrical equipment, phone was answered by Shaun. Advice was professional and to the point.Collected items within one day. Shaun phoned again to inform us that items were collected.This is not common service for South Africa. I can recommend Kilburn Hardware to anyone in South Africa. Dr Ivaan Small
I was contacted by Turfmaster/Karen, who offered her help to resolve my query with Turfmaster. Replacement part was sent within 2 working days since Karen took over. This is truly 5 star service and I would recommend Turfmaster/ Karen to anybody. Thank you once again Karen. In Kind Regards Dr Ivaan Small
I received an email from Turfmaster/Karen who explained the internal reporting channels to me. She offered to resolve my issue.
Bought a Backpack leave blower on 30/07/25. When Unit arrived at my house the Safety shield was broken in 2. I contacted Turfmaster within 5 minutes after opening the box. Sent photos to show broken shield. Not even a response from them. Dead quiet !!! I question their quality control as well as their response to after sales customer care.
Mr Arbaj Sayyed was superior in helping us. We are older user and are slow with using equipment. He was very patient with us. Thank you Arbaj you are a 5Star
The worst company I have ever dealt with. Ordered 3 SMEG products online and paid immediately. Promised delivery on 4 different occasions. Excuses are load shedding, must first test product, will deliver tomorrow. Now, nobody answers the phone. No feedback from info. Requested a refund. No answer from them.
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