Cheap quality. Daylight *******

Over the last 3 year, with 2 kids, I have spent exactly R26 570.00 on Huggies diapers. As a mom, you value your chosen diaper brand and trust that you will get quality for the price you pay. I recently purchased a pack of diapers only to find that every nappy in the bag was defected. I reached out to Kimberly-Clark and followed the steps for reimbur*****t. It has not been 2 months and I am still waiting for the issue to be resolved. I am following up twice weekly and only get promises of "your voucher will be issued" yet it never arrives. The customer helpline is extremely inefficient and the agents who work there are disrespectful and short.

I am absolutely disgusted in the level of service received. I will not spend another cent on a huggies product, and advise anyone reading this to do the same.