King Cars
Verified Business
|2.3|3 Reviews (last 12 months)|Responds in 355h 9m
King Cars
Verified Business
|2.3
3 Reviews (last 12 months)
Responds in 355h 9m
Performance(last 12 months):
Ranking
#112
in Automotive
Reply Time
355h 9m
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.3|3 Reviews
Aug '25 - Jul '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceEH
Esona H
1 reviews | Active since Nov 2024
7 May 2026, 20:42
On 24/3/2026 I bought a Renault triber 2020 for a value of R116990
On 24/3/2026 I bought a Renault triber 2020 for a value of R116990.90 from King cars in Port elizabeth Sydenham branch and I also bought a warranty with and that made the purchase to be more than R196000 as you will see on the bank statement. They gave the car to me on 26/3/26 and I drove it straight home and parked it. On Monday 30/3/26 I tested the car and it broke just before I got to Jeffrey's bay and they came to tow it. The gave it back to me on the following day Claiming that its fixed. On Wednesday 01 /4/2026 the car broke again while I was on my way to Saldanha for Easter weekend
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Esona H
1 reviews | Active since Nov 2024
7 May 2026, 20:42
On 24/3/2026 I bought a Renault triber 2020 for a value of R116990
On 24/3/2026 I bought a Renault triber 2020 for a value of R116990.90 from King cars in Port elizabeth Sydenham branch and I also bought a warranty with and that made the purchase to be more than R196000 as you will see on the bank statement. They gave the car to me on 26/3/26 and I drove it straight home and parked it. On Monday 30/3/26 I tested the car and it broke just before I got to Jeffrey's bay and they came to tow it. The gave it back to me on the following day Claiming that its fixed. On Wednesday 01 /4/2026 the car broke again while I was on my way to Saldanha for Easter weekend
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Qhawe S
1 reviews | Active since Jul 2021
2 Sept 2025, 14:19
Pleased.
Good day, I would like to take this opportunity to provide feedback regarding my recent experience with King Cars Bellville. I had the privilege of meeting with the branch manager, Mr. Van Zyl, who personally took the time to listen to my concerns and assist me with the matter. I truly appreciate the professional and respectful manner in which he handled our discussion. His approach was calm, solution-driven, and reassuring, which left me feeling heard and valued as a customer. While my initial experience with the purchase was disappointing, I am very happy with the way King Price has stepped in to address my query. The effort and willingness to resolve the issue speaks volumes about the company’s commitment to customer satisfaction, and it has given me renewed confidence in your brand. I would like to extend my gratitude to Mr. Van Zyl for his support and excellent customer service. It is encouraging to see a manager who leads with integrity and takes responsibility for ensuring that customers leave with a positive impression. Thank you once again for handling my matter with such professionalism.
Helpful (0)
|Replies (1)QS
Qhawe S
1 reviews | Active since Jul 2021
2 Sept 2025, 14:19
Pleased.
Good day, I would like to take this opportunity to provide feedback regarding my recent experience with King Cars Bellville. I had the privilege of meeting with the branch manager, Mr. Van Zyl, who personally took the time to listen to my concerns and assist me with the matter. I truly appreciate the professional and respectful manner in which he handled our discussion. His approach was calm, solution-driven, and reassuring, which left me feeling heard and valued as a customer. While my initial experience with the purchase was disappointing, I am very happy with the way King Price has stepped in to address my query. The effort and willingness to resolve the issue speaks volumes about the company’s commitment to customer satisfaction, and it has given me renewed confidence in your brand. I would like to extend my gratitude to Mr. Van Zyl for his support and excellent customer service. It is encouraging to see a manager who leads with integrity and takes responsibility for ensuring that customers leave with a positive impression. Thank you once again for handling my matter with such professionalism.
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Replies (1)DM
Dylan M
1 reviews | Active since Dec 2023
30 Jul 2025, 14:36
Bought My First Car With King Cars, And It Turned Into A Nightmare.
I purchased a 2021 Hyundai Grand i10 from King Cars Bellville in March 2024 and also took out an additional interior/exterior maintenance policy. From the moment I drove the car, I noticed it veering slightly to the right. I flagged this during the test drive, and the sales consultant brushed it off as “just the road.” Trusting their word, I moved forward with the purchase. However, the problem persisted from day one and worsened. When I finally raised it again after a month of ownership, the sales consultant denied our previous conversation. They arranged a wheel alignment, but it didn’t fix the issue. I then discovered the oil level was empty — just weeks after the car had supposedly been serviced before delivery. King Cars booked the car at Hyundai N1 City for a check-up. Hyundai topped up the oil and told me to return after 1000km. When I asked about the steering again, they confirmed the steering was off-center and said the previous alignment wasn’t done properly. I returned the vehicle to a different alignment center, per King Cars’ instruction — still, no fix. This back-and-forth between King Cars and Hyundai continued for months. Eventually, after more oil loss, they diagnosed a blown gasket — on a car with under 50,000km that I had only owned for a few months. I had to chase both Hyundai and King Cars for information. King Cars gave me a basic loan vehicle that didn’t even have central locking. After I complained, they swapped it for a more appropriate vehicle — but still, I had to deal with inconvenient car swaps and check-ins for a problem I didn't cause. To make things worse, they expected me to coordinate directly with Hyundai, handle bookings, follow up on repairs, and take full responsibility for resolving the issue — even though I bought the car from King Cars, not Hyundai. Only when I complained furiously did they finally step in and assist with Hyundai directly. The steering issue still persists to this day, despite: • 3 wheel alignments • 5+ visits to Hyundai • Multiple complaints • Zero accountability Today, I followed up on the interior/exterior maintenance policy I purchased for R5000 with the vehicle. At the time of sale, I was told that for 2 years, I could bring the car to King Cars for repairs to minor scratches, dents, scuffs, and upholstery damage — and that it would be sorted out, no hassle. That was the pitch, plain and simple. Now, a year and a half later, I want to sort out some scratches, I was suddenly told a very different story: 1. The repairs must be done off-site at a third-party company. 2. I must first get a quote, then wait for approval from some external “traffic committee.” 3. There is a monthly claim limit of R3000, which was never disclosed at the time of sale.(So I've lost out on over a year of claiming, because I thought I'd rather go at one time and have them do it all together at the same time.) 4. The quote I received was R4000, and I was told I must pay the full amount upfront, and then get reimbursed!? • I must also cover the shortfall out of pocket.(Almost R1000) I left feeling completely frustrated and embarrassed — standing in the middle of a process I never signed up for. When I brought this up to King Cars again, I was told "this is the process". No ownership. The policy I paid for through King Cars is now apparently not their responsibility, and I’m once again left doing the legwork — just like I had to with the mechanical issues from day one This has been a deeply disappointing experience from start to finish. King Cars Bellville sold me a defective vehicle, failed to take accountability, provided poor after-sales service, and left me to chase resolutions that should have been their responsibility. I regret ever trusting King Cars, and I would caution any potential buyers to document everything, ask hard questions, and not take vague answers at face value. This experience has cost me months of stress and inconvenience — and I still don’t have a properly functioning car.
Helpful (0)
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Dylan M
1 reviews | Active since Dec 2023
30 Jul 2025, 14:36
Bought My First Car With King Cars, And It Turned Into A Nightmare.
I purchased a 2021 Hyundai Grand i10 from King Cars Bellville in March 2024 and also took out an additional interior/exterior maintenance policy. From the moment I drove the car, I noticed it veering slightly to the right. I flagged this during the test drive, and the sales consultant brushed it off as “just the road.” Trusting their word, I moved forward with the purchase. However, the problem persisted from day one and worsened. When I finally raised it again after a month of ownership, the sales consultant denied our previous conversation. They arranged a wheel alignment, but it didn’t fix the issue. I then discovered the oil level was empty — just weeks after the car had supposedly been serviced before delivery. King Cars booked the car at Hyundai N1 City for a check-up. Hyundai topped up the oil and told me to return after 1000km. When I asked about the steering again, they confirmed the steering was off-center and said the previous alignment wasn’t done properly. I returned the vehicle to a different alignment center, per King Cars’ instruction — still, no fix. This back-and-forth between King Cars and Hyundai continued for months. Eventually, after more oil loss, they diagnosed a blown gasket — on a car with under 50,000km that I had only owned for a few months. I had to chase both Hyundai and King Cars for information. King Cars gave me a basic loan vehicle that didn’t even have central locking. After I complained, they swapped it for a more appropriate vehicle — but still, I had to deal with inconvenient car swaps and check-ins for a problem I didn't cause. To make things worse, they expected me to coordinate directly with Hyundai, handle bookings, follow up on repairs, and take full responsibility for resolving the issue — even though I bought the car from King Cars, not Hyundai. Only when I complained furiously did they finally step in and assist with Hyundai directly. The steering issue still persists to this day, despite: • 3 wheel alignments • 5+ visits to Hyundai • Multiple complaints • Zero accountability Today, I followed up on the interior/exterior maintenance policy I purchased for R5000 with the vehicle. At the time of sale, I was told that for 2 years, I could bring the car to King Cars for repairs to minor scratches, dents, scuffs, and upholstery damage — and that it would be sorted out, no hassle. That was the pitch, plain and simple. Now, a year and a half later, I want to sort out some scratches, I was suddenly told a very different story: 1. The repairs must be done off-site at a third-party company. 2. I must first get a quote, then wait for approval from some external “traffic committee.” 3. There is a monthly claim limit of R3000, which was never disclosed at the time of sale.(So I've lost out on over a year of claiming, because I thought I'd rather go at one time and have them do it all together at the same time.) 4. The quote I received was R4000, and I was told I must pay the full amount upfront, and then get reimbursed!? • I must also cover the shortfall out of pocket.(Almost R1000) I left feeling completely frustrated and embarrassed — standing in the middle of a process I never signed up for. When I brought this up to King Cars again, I was told "this is the process". No ownership. The policy I paid for through King Cars is now apparently not their responsibility, and I’m once again left doing the legwork — just like I had to with the mechanical issues from day one This has been a deeply disappointing experience from start to finish. King Cars Bellville sold me a defective vehicle, failed to take accountability, provided poor after-sales service, and left me to chase resolutions that should have been their responsibility. I regret ever trusting King Cars, and I would caution any potential buyers to document everything, ask hard questions, and not take vague answers at face value. This experience has cost me months of stress and inconvenience — and I still don’t have a properly functioning car.
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