KC
King Cars
Verified Business
KC
Performance(last 12 months):
0Trustindex Rating
#44Ranked In Automotive
181h 26mReply Time
-100 NPSUnlikely
Replied to 50% of negative reviews
Reply time on negative reviews: 7 hours 44 min
TrustIndex
0
Ranking
#44
in Automotive
Avg Reply
181h 26m
NPS Score
-100
Recommended: Unlikely
Replied to 50% of negative reviews
Reply time on negative reviews: 7 hours 44 min
Review Distribution
2.3|3 Reviews
Jun '25 - May '26
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
Frequently Asked Questions About King Cars
King Cars has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. They reply to 50% of negative reviews, typically within 7 hours 44 min. Hellopeter has tracked King Cars across 18 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLG
QS
Qhawe S
1 reviews | Active since Jan 2020
2 Sept 2025, 14:19
Pleased.
Good day, I would like to take this opportunity to provide feedback regarding my recent experience with King Cars Bellville. I had the privilege of meeting with the branch manager, Mr. Van Zyl, who personally took the time to listen to my concerns and assist me with the matter. I truly appreciate the professional and respectful manner in which he handled our discussion. His approach was calm, solution-driven, and reassuring, which left me feeling heard and valued as a customer. While my initial experience with the purchase was disappointing, I am very happy with the way King Price has stepped in to address my query. The effort and willingness to resolve the issue speaks volumes about the company’s commitment to customer satisfaction, and it has given me renewed confidence in your brand. I would like to extend my gratitude to Mr. Van Zyl for his support and excellent customer service. It is encouraging to see a manager who leads with integrity and takes responsibility for ensuring that customers leave with a positive impression. Thank you once again for handling my matter with such professionalism.
Helpful (0)
|Replies (0)QS
Qhawe S
1 reviews | Active since Jan 2020
2 Sept 2025, 14:19
Pleased.
Good day, I would like to take this opportunity to provide feedback regarding my recent experience with King Cars Bellville. I had the privilege of meeting with the branch manager, Mr. Van Zyl, who personally took the time to listen to my concerns and assist me with the matter. I truly appreciate the professional and respectful manner in which he handled our discussion. His approach was calm, solution-driven, and reassuring, which left me feeling heard and valued as a customer. While my initial experience with the purchase was disappointing, I am very happy with the way King Price has stepped in to address my query. The effort and willingness to resolve the issue speaks volumes about the company’s commitment to customer satisfaction, and it has given me renewed confidence in your brand. I would like to extend my gratitude to Mr. Van Zyl for his support and excellent customer service. It is encouraging to see a manager who leads with integrity and takes responsibility for ensuring that customers leave with a positive impression. Thank you once again for handling my matter with such professionalism.
0
Replies (0)DM
Dylan M
1 reviews | Active since Jan 2020
30 Jul 2025, 14:36
Bought My First Car With King Cars, And It Turned Into A Nightmare.
I purchased a 2021 Hyundai Grand i10 from King Cars Bellville in March 2024 and also took out an additional interior/exterior maintenance policy. From the moment I drove the car, I noticed it veering slightly to the right. I flagged this during the test drive, and the sales consultant brushed it off as “just the road.” Trusting their word, I moved forward with the purchase. However, the problem persisted from day one and worsened. When I finally raised it again after a month of ownership, the sales consultant denied our previous conversation. They arranged a wheel alignment, but it didn’t fix the issue. I then discovered the oil level was empty — just weeks after the car had supposedly been serviced before delivery. King Cars booked the car at Hyundai N1 City for a check-up. Hyundai topped up the oil and told me to return after 1000km. When I asked about the steering again, they confirmed the steering was off-center and said the previous alignment wasn’t done properly. I returned the vehicle to a different alignment center, per King Cars’ instruction — still, no fix. This back-and-forth between King Cars and Hyundai continued for months. Eventually, after more oil loss, they diagnosed a blown gasket — on a car with under 50,000km that I had only owned for a few months. I had to chase both Hyundai and King Cars for information. King Cars gave me a basic loan vehicle that didn’t even have central locking. After I complained, they swapped it for a more appropriate vehicle — but still, I had to deal with inconvenient car swaps and check-ins for a problem I didn't cause. To make things worse, they expected me to coordinate directly with Hyundai, handle bookings, follow up on repairs, and take full responsibility for resolving the issue — even though I bought the car from King Cars, not Hyundai. Only when I complained furiously did they finally step in and assist with Hyundai directly. The steering issue still persists to this day, despite: • 3 wheel alignments • 5+ visits to Hyundai • Multiple complaints • Zero accountability Today, I followed up on the interior/exterior maintenance policy I purchased for R5000 with the vehicle. At the time of sale, I was told that for 2 years, I could bring the car to King Cars for repairs to minor scratches, dents, scuffs, and upholstery damage — and that it would be sorted out, no hassle. That was the pitch, plain and simple. Now, a year and a half later, I want to sort out some scratches, I was suddenly told a very different story: 1. The repairs must be done off-site at a third-party company. 2. I must first get a quote, then wait for approval from some external “traffic committee.” 3. There is a monthly claim limit of R3000, which was never disclosed at the time of sale.(So I've lost out on over a year of claiming, because I thought I'd rather go at one time and have them do it all together at the same time.) 4. The quote I received was R4000, and I was told I must pay the full amount upfront, and then get reimbursed!? • I must also cover the shortfall out of pocket.(Almost R1000) I left feeling completely frustrated and embarrassed — standing in the middle of a process I never signed up for. When I brought this up to King Cars again, I was told "this is the process". No ownership. The policy I paid for through King Cars is now apparently not their responsibility, and I’m once again left doing the legwork — just like I had to with the mechanical issues from day one This has been a deeply disappointing experience from start to finish. King Cars Bellville sold me a defective vehicle, failed to take accountability, provided poor after-sales service, and left me to chase resolutions that should have been their responsibility. I regret ever trusting King Cars, and I would caution any potential buyers to document everything, ask hard questions, and not take vague answers at face value. This experience has cost me months of stress and inconvenience — and I still don’t have a properly functioning car.
Helpful (0)
|Replies (0)DM
Dylan M
1 reviews | Active since Jan 2020
30 Jul 2025, 14:36
Bought My First Car With King Cars, And It Turned Into A Nightmare.
I purchased a 2021 Hyundai Grand i10 from King Cars Bellville in March 2024 and also took out an additional interior/exterior maintenance policy. From the moment I drove the car, I noticed it veering slightly to the right. I flagged this during the test drive, and the sales consultant brushed it off as “just the road.” Trusting their word, I moved forward with the purchase. However, the problem persisted from day one and worsened. When I finally raised it again after a month of ownership, the sales consultant denied our previous conversation. They arranged a wheel alignment, but it didn’t fix the issue. I then discovered the oil level was empty — just weeks after the car had supposedly been serviced before delivery. King Cars booked the car at Hyundai N1 City for a check-up. Hyundai topped up the oil and told me to return after 1000km. When I asked about the steering again, they confirmed the steering was off-center and said the previous alignment wasn’t done properly. I returned the vehicle to a different alignment center, per King Cars’ instruction — still, no fix. This back-and-forth between King Cars and Hyundai continued for months. Eventually, after more oil loss, they diagnosed a blown gasket — on a car with under 50,000km that I had only owned for a few months. I had to chase both Hyundai and King Cars for information. King Cars gave me a basic loan vehicle that didn’t even have central locking. After I complained, they swapped it for a more appropriate vehicle — but still, I had to deal with inconvenient car swaps and check-ins for a problem I didn't cause. To make things worse, they expected me to coordinate directly with Hyundai, handle bookings, follow up on repairs, and take full responsibility for resolving the issue — even though I bought the car from King Cars, not Hyundai. Only when I complained furiously did they finally step in and assist with Hyundai directly. The steering issue still persists to this day, despite: • 3 wheel alignments • 5+ visits to Hyundai • Multiple complaints • Zero accountability Today, I followed up on the interior/exterior maintenance policy I purchased for R5000 with the vehicle. At the time of sale, I was told that for 2 years, I could bring the car to King Cars for repairs to minor scratches, dents, scuffs, and upholstery damage — and that it would be sorted out, no hassle. That was the pitch, plain and simple. Now, a year and a half later, I want to sort out some scratches, I was suddenly told a very different story: 1. The repairs must be done off-site at a third-party company. 2. I must first get a quote, then wait for approval from some external “traffic committee.” 3. There is a monthly claim limit of R3000, which was never disclosed at the time of sale.(So I've lost out on over a year of claiming, because I thought I'd rather go at one time and have them do it all together at the same time.) 4. The quote I received was R4000, and I was told I must pay the full amount upfront, and then get reimbursed!? • I must also cover the shortfall out of pocket.(Almost R1000) I left feeling completely frustrated and embarrassed — standing in the middle of a process I never signed up for. When I brought this up to King Cars again, I was told "this is the process". No ownership. The policy I paid for through King Cars is now apparently not their responsibility, and I’m once again left doing the legwork — just like I had to with the mechanical issues from day one This has been a deeply disappointing experience from start to finish. King Cars Bellville sold me a defective vehicle, failed to take accountability, provided poor after-sales service, and left me to chase resolutions that should have been their responsibility. I regret ever trusting King Cars, and I would caution any potential buyers to document everything, ask hard questions, and not take vague answers at face value. This experience has cost me months of stress and inconvenience — and I still don’t have a properly functioning car.
0
Replies (0)QS
Qhawe S
1 reviews | Active since Jan 2020
19 Mar 2025, 11:18
Disappointed with King Cars Bellville – Lack of Transparency
I purchased a VW Polo TSI Trendline from King Cars Bellville in March 2022 and, unfortunately, my experience has been disappointing. A year later, when I took the car to VW Parow for a check-up, I was shocked to learn that the vehicle had previously been involved in an accident something that was never disclosed at the time of purchase. The right headlight had glue on it, which is a clear sign of prior damage, and one of the engine pins was also glued. To make matters worse, I had to replace a leaking water pump, an issue that should have been caught before selling the car. The salesperson, Petrie, assisted me with the purchase, but at no point did he mention that the car had any prior damage. I strongly believe that dealerships should be transparent about a vehicle’s history so that customers can make informed decisions. I would not recommend King Cars Bellville to anyone looking for a used car unless they thoroughly inspect it with an independent mechanic first. Their lack of honesty and failure to disclose important information has been frustrating and costly for me. If you’re considering buying from them, be cautious and double-check everything!
Helpful (0)
|Replies (0)QS
Qhawe S
1 reviews | Active since Jan 2020
19 Mar 2025, 11:18
Disappointed with King Cars Bellville – Lack of Transparency
I purchased a VW Polo TSI Trendline from King Cars Bellville in March 2022 and, unfortunately, my experience has been disappointing. A year later, when I took the car to VW Parow for a check-up, I was shocked to learn that the vehicle had previously been involved in an accident something that was never disclosed at the time of purchase. The right headlight had glue on it, which is a clear sign of prior damage, and one of the engine pins was also glued. To make matters worse, I had to replace a leaking water pump, an issue that should have been caught before selling the car. The salesperson, Petrie, assisted me with the purchase, but at no point did he mention that the car had any prior damage. I strongly believe that dealerships should be transparent about a vehicle’s history so that customers can make informed decisions. I would not recommend King Cars Bellville to anyone looking for a used car unless they thoroughly inspect it with an independent mechanic first. Their lack of honesty and failure to disclose important information has been frustrating and costly for me. If you’re considering buying from them, be cautious and double-check everything!
0
Replies (0)SR
Shauna-Rae Rozentals
1 reviews | Active since Jan 2020
1 Dec 2024, 12:51
King Cars Sydenham, Port Elizabeth
My son recently purchased a Kia Rio from King Cars in Port Elizabeth. Sheree was our salesperson and I would like to thank her for her outstanding professionalism and definitely for going the 'extra mile'. She was truly great and the car is amazing...everything was done on time and to perfection.
Helpful (0)
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Shauna-Rae Rozentals
1 reviews | Active since Jan 2020
1 Dec 2024, 12:51
King Cars Sydenham, Port Elizabeth
My son recently purchased a Kia Rio from King Cars in Port Elizabeth. Sheree was our salesperson and I would like to thank her for her outstanding professionalism and definitely for going the 'extra mile'. She was truly great and the car is amazing...everything was done on time and to perfection.
0
Replies (0)JK
Judy K
1 reviews | Active since Jan 2020
5 Mar 2024, 16:00
Prompt service and great Staff
Wow...what different experience! I showed interest online the saturday on a vehicle on the website at Sydenham branch , a sales executive, Zuko Swelini phoned me and emailed me the finance application immediately. Monday morning first thing by 8am I emailed my application form back and by 11am Monday morning my finance was approved! The F&I l, Christensen was so quick and even tried to get me a lower interest rate, but the bank would not, BUT King Cars has been kind enough to wave the carrier fee from PE to CT for me. Zuko and Christelle are an asset to this company! If it was not for WeBuyCars who has taken 6weeks so far to cancel a finance deal on the BMW that broke down with serious mechanical issues 4 months into my 6 month warranty, I would probably have this vehicle by the end of the week. Thank you Zulo and Christensen at King Cars Sydenham for restoring my faith and trust in car dealerships after the stressful and highly frustrating experience I have had with WeBuyCars!
Helpful (0)
|Replies (0)JK
Judy K
1 reviews | Active since Jan 2020
5 Mar 2024, 16:00
Prompt service and great Staff
Wow...what different experience! I showed interest online the saturday on a vehicle on the website at Sydenham branch , a sales executive, Zuko Swelini phoned me and emailed me the finance application immediately. Monday morning first thing by 8am I emailed my application form back and by 11am Monday morning my finance was approved! The F&I l, Christensen was so quick and even tried to get me a lower interest rate, but the bank would not, BUT King Cars has been kind enough to wave the carrier fee from PE to CT for me. Zuko and Christelle are an asset to this company! If it was not for WeBuyCars who has taken 6weeks so far to cancel a finance deal on the BMW that broke down with serious mechanical issues 4 months into my 6 month warranty, I would probably have this vehicle by the end of the week. Thank you Zulo and Christensen at King Cars Sydenham for restoring my faith and trust in car dealerships after the stressful and highly frustrating experience I have had with WeBuyCars!
0
Replies (0)WC
Warren C
1 reviews | Active since Jan 2020
30 Jan 2023, 17:18
Excellent service
Excellent service from Meyer at the Bellville branch. I have bought many vehicles over the years and this purchase was by far the smoothest. Trustworthy friendly, honest, amazing people and service! I highly recommend King Cars.
Helpful (0)
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Warren C
1 reviews | Active since Jan 2020
30 Jan 2023, 17:18
Excellent service
Excellent service from Meyer at the Bellville branch. I have bought many vehicles over the years and this purchase was by far the smoothest. Trustworthy friendly, honest, amazing people and service! I highly recommend King Cars.
0
Replies (0)BM