King Online
Claimed Business
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|4 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About King Online
King Online has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked King Online across 42 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePM
Pheladi M
1 reviews | Active since Jan 2020
4 Feb 2026, 00:38
incorrect products given
********** experience,I bought products from them and when they arrived didn’t even check if I received the correct thing how gullible of me only to realised when I wanted to prepare my concoction I was ****med and given 2 same products tried to communicate with them on WhatsApp ****** ****mers just went awol was supposed to get 1 marigold and 1 mullein and ******* gave me 2 mullein flowers the other one disguised in the marigold box be careful when buying from them especially online thoroughly check your things to avoid shocking surprises
Helpful (0)
|Replies (0)PM
Pheladi M
1 reviews | Active since Jan 2020
4 Feb 2026, 00:38
incorrect products given
********** experience,I bought products from them and when they arrived didn’t even check if I received the correct thing how gullible of me only to realised when I wanted to prepare my concoction I was ****med and given 2 same products tried to communicate with them on WhatsApp ****** ****mers just went awol was supposed to get 1 marigold and 1 mullein and ******* gave me 2 mullein flowers the other one disguised in the marigold box be careful when buying from them especially online thoroughly check your things to avoid shocking surprises
0
Replies (0)TJvV
Tyron Janse van Vuuren
1 reviews | Active since Jan 2020
20 Dec 2025, 12:09
Do not trust King Online
In South Africa, it is against the law for a vendor to accept online payment for an item that they do not have in stock. I ordered a product from King Online and drove 7km to collect it - only to be told that the item is out of stock. After much back and forth and multiple phone calls, they refunded my money. But I will not get my time or petrol back. Do not trust King Online.
Helpful (0)
|Replies (0)TJvV
Tyron Janse van Vuuren
1 reviews | Active since Jan 2020
20 Dec 2025, 12:09
Do not trust King Online
In South Africa, it is against the law for a vendor to accept online payment for an item that they do not have in stock. I ordered a product from King Online and drove 7km to collect it - only to be told that the item is out of stock. After much back and forth and multiple phone calls, they refunded my money. But I will not get my time or petrol back. Do not trust King Online.
0
Replies (0)MF
M F
1 reviews | Active since Jan 2020
24 Nov 2025, 21:44
No Delivery of paid for products
I placed and paid for an order (Order No. SO.0000162524) on 13 November 2025. To date, the order has not been processed, not been dispatched, and I have received no meaningful update from the company. I contacted their support on 19 November, both by phone and through their website. I was told someone would call me back - no one did. My online inquiry was also ignored.
Helpful (0)
|Replies (0)MF
M F
1 reviews | Active since Jan 2020
24 Nov 2025, 21:44
No Delivery of paid for products
I placed and paid for an order (Order No. SO.0000162524) on 13 November 2025. To date, the order has not been processed, not been dispatched, and I have received no meaningful update from the company. I contacted their support on 19 November, both by phone and through their website. I was told someone would call me back - no one did. My online inquiry was also ignored.
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Replies (0)MX
M X
1 reviews | Active since Jan 2020
23 Jun 2025, 10:59
This store is a ****
DO Not purchase anything from this store, they are ****mers. I made a purchase in May on their online store and still have not received what I paid for. I have followed up multiple times via email and they have ignored them and not responded to a single email sent.
Helpful (0)
|Replies (0)MX
M X
1 reviews | Active since Jan 2020
23 Jun 2025, 10:59
This store is a ****
DO Not purchase anything from this store, they are ****mers. I made a purchase in May on their online store and still have not received what I paid for. I have followed up multiple times via email and they have ignored them and not responded to a single email sent.
0
Replies (0)LN
Laurika Nell-Smuts
1 reviews | Active since Jan 2020
16 Apr 2025, 09:12
Poor service.Damage Goods
I have ordered ointment from King Online. I waited for more than a week to receive my order only after I phoned them just to find out that the product I ordered was out of stock. Could not even inform me. When I received my goods, the jar was cracked, and half of the ointment spilled in the bag. I did send the photos to the courier company, but according to them, the ointment was put in a flyer bag, and they do not take responsibility for it. I have sent a few emails to King Online but have not received any feedback. I will not recommend them. Poor service and take no responsibility.
Helpful (0)
|Replies (0)LN
Laurika Nell-Smuts
1 reviews | Active since Jan 2020
16 Apr 2025, 09:12
Poor service.Damage Goods
I have ordered ointment from King Online. I waited for more than a week to receive my order only after I phoned them just to find out that the product I ordered was out of stock. Could not even inform me. When I received my goods, the jar was cracked, and half of the ointment spilled in the bag. I did send the photos to the courier company, but according to them, the ointment was put in a flyer bag, and they do not take responsibility for it. I have sent a few emails to King Online but have not received any feedback. I will not recommend them. Poor service and take no responsibility.
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Replies (0)GK
Gaantebale K
1 reviews | Active since Jan 2020
7 Apr 2025, 18:47
It is a ****
It is a ****. I should have read reviews before placing an order. 7 days later no eggs, no communication, nothing. ****.
Helpful (0)
|Replies (0)GK
Gaantebale K
1 reviews | Active since Jan 2020
7 Apr 2025, 18:47
It is a ****
It is a ****. I should have read reviews before placing an order. 7 days later no eggs, no communication, nothing. ****.
0
Replies (0)TH
Twanne H
1 reviews | Active since Jan 2020
22 Aug 2024, 05:40
King Online uphold customer satisfaction
I was in search for a product that no one could assist me with, then I came across King Online. They had exactly was I was looking for and more, which meant I was able to combine my purchase and get it from 1 supplier, instead of multiple sites. I had ordered more than 1 of the same item. 1 of the items was out of stock. They asked me if I wanted a credit or a refund, no further questions asked. From the start of my shopping experience to the end I had continuous correspondence. I asked for a refund and soon my money was in my accounts. Effortless, professional, great products with prices that don’t brake the bank. Thank you King Online, I will be ordering from you from now on.
Helpful (0)
|Replies (0)TH
Twanne H
1 reviews | Active since Jan 2020
22 Aug 2024, 05:40
King Online uphold customer satisfaction
I was in search for a product that no one could assist me with, then I came across King Online. They had exactly was I was looking for and more, which meant I was able to combine my purchase and get it from 1 supplier, instead of multiple sites. I had ordered more than 1 of the same item. 1 of the items was out of stock. They asked me if I wanted a credit or a refund, no further questions asked. From the start of my shopping experience to the end I had continuous correspondence. I asked for a refund and soon my money was in my accounts. Effortless, professional, great products with prices that don’t brake the bank. Thank you King Online, I will be ordering from you from now on.
0
Replies (0)NR
Natalie Rösner
1 reviews | Active since Jan 2020
29 Jul 2024, 12:29
No refund paid as yet
I received my order on Friday, 19th July 2024 to have only 2 out of the 5 gluten free bread crumbs I ordered and paid for. I phoned them to ask where is the rest and said they will refund me. Still waiting for the refund even though my banking details were sent on Friday, 18th July 2024.
Helpful (0)
|Replies (0)NR
Natalie Rösner
1 reviews | Active since Jan 2020
29 Jul 2024, 12:29
No refund paid as yet
I received my order on Friday, 19th July 2024 to have only 2 out of the 5 gluten free bread crumbs I ordered and paid for. I phoned them to ask where is the rest and said they will refund me. Still waiting for the refund even though my banking details were sent on Friday, 18th July 2024.
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Replies (0)