Review ofKing Pie
King Pie
1.7|37 reviews
LJ
Lisa J
1 reviews | Active since Member
04 Mar 2026, 11:45
Worst service ever!
Yesterday I went to King pie in Promenade Mitchells plain. And I when I tell you I received the worst service ever I kid you not. When I got at the store there was queue but I firstly wanted to ask if what I’m looking for they have it at the store.
I got a girl named Asenathi I greeted and when I just opened my mouth to ask without even listening to she dismissed me just like that. And when she eventually rep**** she gave the worst attitude ever. King pie needs to take their staff for customer service training as they dealing with people and cannot render such bad service
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Replies (53)King Pie's replyOfficial
11 Mar 2026, 06:35We at King Pie would like to extend our sincere apologies for the unfitting experience you had with the store / product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee / factory / bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 26-03-29 Kind Regards
Customer Care Line
We respect your privacy and as a valued consumer, we are committed to keeping your personal information secure and confidential. In compliance with the Protection of Personal Information Act (POPIA), which came into full effect on 1 July 2021.
Your reference as discussed with our consultant: 26-03-29 Kind Regards
Customer Care Line
We respect your privacy and as a valued consumer, we are committed to keeping your personal information secure and confidential. In compliance with the Protection of Personal Information Act (POPIA), which came into full effect on 1 July 2021.
Best regards,
King Pie's reply11 Mar 2026, 06:35
Official
We at King Pie would like to extend our sincere apologies for the unfitting experience you had with the store / product. However, we also thank you for taking the time to inform us of your recent experience. Rest assured your complaint will be forwarded to our Head Office and to the relevant franchisee / factory / bakery to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 26-03-29 Kind Regards
Customer Care Line
We respect your privacy and as a valued consumer, we are committed to keeping your personal information secure and confidential. In compliance with the Protection of Personal Information Act (POPIA), which came into full effect on 1 July 2021.
Your reference as discussed with our consultant: 26-03-29 Kind Regards
Customer Care Line
We respect your privacy and as a valued consumer, we are committed to keeping your personal information secure and confidential. In compliance with the Protection of Personal Information Act (POPIA), which came into full effect on 1 July 2021.
Best regards,