I’ve had such a horrible experience with Kings Hardware

I’ve had such a horrible experience with Kings Hardware. On of their drivers even told me that this is the regular experience for a black woman. He said you only get proper assistance when you’re accompanied by a male🚮. They kept on delivering the wrong things and that’s if they even decided to deliver for you in the first place. The final straw was today 15/11/2023 when I went to return a window, which I had ordered a bathroom window and they delivered a garage window with no handles and they refused to exchange or return my money claiming that the handles were included when they weren’t. They also delivered door handles for the same side, with do lock and keys. These products also come in a box but mine were delivered in a plastic bag and refused to give me the correct products. If I could go on about my experience with them, there wouldn’t be enough words to describe how horrible it has been. It got worse when I asked for the excess of my money which I had paid and they were forcing me to buy tiles from them. I really wouldn’t advise anyone to buy from them. They cause you so much stress.