1 reviews | Active since Member
Disgustingly disappointed, on my recent visit to your Table Bay Mall branch on Sunday 9 November, it was complete DISASTER !! Myself and my mom walked into an empty store, no one at the door to greet the one employer that we did happen to see was to busy figiting with the shoes on the shelves and singing to herself then worry about the customers who was near her. Not one single person came to over help, no 1. eventually I happened to see that there were 3 staff members in the store, I called out but my call fell on deaf ears because everyone was too busy with their own thing. We helped ourselves to the shoes my mom wanted 2 pairs of sandals that prices R1200+ - when we went to the counter to pay - guess what ?? FULL OF EMPTINESS !! There wasn't a soul to assist, on walking out of the store a staff member saw us coming from the pay counter but did not even greet or ask how we can be helped. It is so dissapointing that on a quiet sunday afternoon that this is the service your customers get. Your staff have ZERO customer service skills and are NOT interested in attending to customers in the store.