Kit Kat Cash And Carry
Claimed Business
Kit Kat Cash And Carry
Claimed Business
7 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.3|7 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(28.6%)
1(71.4%)
5(0%)
4(0%)
3(0%)
2(28.6%)
1(71.4%)
Frequently Asked Questions About Kit Kat Cash And Carry
Kit Kat Cash And Carry has a TrustIndex of 0 out of 10 on Hellopeter, based on 7 reviews in the last 12 months. Hellopeter has tracked Kit Kat Cash And Carry across 107 total reviews. How is the TrustIndex calculated? →
Recent reviews (7)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePM
Pride M
1 reviews | Active since Jan 2020
27 Feb 2026, 15:05
More Security & Cameras required at Parking Lot
Silverton branch next to KFC. Unsafe Parking, no surveillance cameras, bank app ****mers are pouncing on us consumers as we leave the shop, with a silly till slip drawcard. I was a victim last month, many more were ****med including a pensioner & SAPS has no footage to can catch these *******- a black man & woman, who then go to Carlos Liquor to transact multiple times. We are not safe shopping there anymore! Do something about it.
Helpful (0)
|Replies (0)PM
Pride M
1 reviews | Active since Jan 2020
27 Feb 2026, 15:05
More Security & Cameras required at Parking Lot
Silverton branch next to KFC. Unsafe Parking, no surveillance cameras, bank app ****mers are pouncing on us consumers as we leave the shop, with a silly till slip drawcard. I was a victim last month, many more were ****med including a pensioner & SAPS has no footage to can catch these *******- a black man & woman, who then go to Carlos Liquor to transact multiple times. We are not safe shopping there anymore! Do something about it.
0
Replies (0)LG
Lebogang G
1 reviews | Active since Jan 2020
6 Feb 2026, 10:39
Staff ill-treatment and unhygienic store
I'll treatment of staff by management and unhygienic store. A certain manager used f****n talking to merchandiser. Apparently this happens quiet often in that store. The store is very unhygienic
Helpful (0)
|Replies (0)LG
Lebogang G
1 reviews | Active since Jan 2020
6 Feb 2026, 10:39
Staff ill-treatment and unhygienic store
I'll treatment of staff by management and unhygienic store. A certain manager used f****n talking to merchandiser. Apparently this happens quiet often in that store. The store is very unhygienic
0
Replies (0)SN
Sandile N
1 reviews | Active since Jan 2020
18 Jan 2026, 16:46
Poor service
Hi my name is sandile so today i went to kitkat (kliptown) cash & carry to buy some groceries when I entered the shop it was 10:45 took my items went to till 10 at 11:25 i payed with my card at 11:31 I got the message that the amount has been debited from my account for my items so now im waiting for them to give me the slip now im getting another story's the cashier called for assistance I waited for 15 minutes it's 11:46 when I ask what was wrong they said they have a problem with network so I asked them to give me the items because i got a message already from my bank account at 11:31 they keep on telling me about network like it's my problem as a customers.i then asked for a manager because the other two lady's were roud to me the manager came at 11:50 his name is Mr Hassen he told me the same thing that they have network problem like it's my problem because im a customer i didn't come for that until 12:20 after 55 minutes of waiting at the shop with no one even offering us a place to sit they left us just like that it's when they came with a slip a 12:20 so waited for the network for 55 minutes like it's my problem customers are always right if they have a problem why they don't fix it us customers we must suffer and wait for 55 minutes for they're poor service
Helpful (0)
|Replies (0)SN
Sandile N
1 reviews | Active since Jan 2020
18 Jan 2026, 16:46
Poor service
Hi my name is sandile so today i went to kitkat (kliptown) cash & carry to buy some groceries when I entered the shop it was 10:45 took my items went to till 10 at 11:25 i payed with my card at 11:31 I got the message that the amount has been debited from my account for my items so now im waiting for them to give me the slip now im getting another story's the cashier called for assistance I waited for 15 minutes it's 11:46 when I ask what was wrong they said they have a problem with network so I asked them to give me the items because i got a message already from my bank account at 11:31 they keep on telling me about network like it's my problem as a customers.i then asked for a manager because the other two lady's were roud to me the manager came at 11:50 his name is Mr Hassen he told me the same thing that they have network problem like it's my problem because im a customer i didn't come for that until 12:20 after 55 minutes of waiting at the shop with no one even offering us a place to sit they left us just like that it's when they came with a slip a 12:20 so waited for the network for 55 minutes like it's my problem customers are always right if they have a problem why they don't fix it us customers we must suffer and wait for 55 minutes for they're poor service
0
Replies (0)PM
Precious M
1 reviews | Active since Jan 2020
12 Jan 2026, 13:04
Mahube valley owner is the worst
I bought a gas heater before end of July at the mahube valley Kit Kat when I I tried using it the heater did not work I had to travel back when I got there the person helping told me I will not get a refund eventually they gave me another heater when I got home it also didn’t work when I returned again the owner this time was rude and dismissive told me I won’t get a refund or exchange I’m stuck with a heater that doesn’t work I don’t know what to do I still have the slip please help
Helpful (0)
|Replies (0)PM
Precious M
1 reviews | Active since Jan 2020
12 Jan 2026, 13:04
Mahube valley owner is the worst
I bought a gas heater before end of July at the mahube valley Kit Kat when I I tried using it the heater did not work I had to travel back when I got there the person helping told me I will not get a refund eventually they gave me another heater when I got home it also didn’t work when I returned again the owner this time was rude and dismissive told me I won’t get a refund or exchange I’m stuck with a heater that doesn’t work I don’t know what to do I still have the slip please help
0
Replies (0)P
Percy
1 reviews | Active since Jan 2020
9 Jan 2026, 08:50
Card machine deducting money from my account
I swiped my card purchasing an item, their machine deducted money, but did not show on their till, so they refused to give me that item, they said I should swipe again. When I check on my account the money was deducted and never refunded. They told me to wait for 24h the money might reflect back on my account, waited for 24h, money never reflected back.
Helpful (0)
|Replies (0)P
Percy
1 reviews | Active since Jan 2020
9 Jan 2026, 08:50
Card machine deducting money from my account
I swiped my card purchasing an item, their machine deducted money, but did not show on their till, so they refused to give me that item, they said I should swipe again. When I check on my account the money was deducted and never refunded. They told me to wait for 24h the money might reflect back on my account, waited for 24h, money never reflected back.
0
Replies (0)PM
Paul M
1 reviews | Active since Jan 2020
12 Aug 2025, 16:31
Accused of paying with a **** R200 nite.
I am writing to express my deep concern and disappointment regarding a call I received from Nomsa Shenge, a security guard at Kit Kat,Benoni,12 August, 16.45.During the call, Ms. Shenge accused me of paying with a **** note in the morning at 09:02 and demanded that I send her money, claiming to have footage as evidence. I am shocked and disturbed by these allegations, and I strongly deny any wrongdoing. I have several questions regarding this incident, including the authenticity of the footage, the procedures followed during the transaction, and the basis for her accusations. This is not the first time I have been involved in a controversy with Kit Kat cashiers. This is the fourth incident where I have been unfairly accused or implicated in *****ulent activities. I suspect that these incidents may be related to my punctuality as usual i am in the store when they open which makes me a target of these cashiers and possibly security guards involved, friendly demeanor, and demographic characteristics. In light of these repeated incidents, I request a formal meeting with you to discuss the following: 1. The incident in question and the evidence against me 2. The procedures in place for handling transactions and disputes 3. The conduct of Kit Kat cashiers in question, particularly Ms. Shenge and the last 3 cashiers which tried the same ****. 4. Measures to prevent similar incidents in the future I would appreciate the opportunity to clear my name and address any concerns you may have. I look forward to your response and to scheduling a meeting at your earliest convenience. Sincerely, Paul Zachariah Mathe(Sunrise Mart,Ben Number 111531)0782338878
Helpful (0)
|Replies (0)PM
Paul M
1 reviews | Active since Jan 2020
12 Aug 2025, 16:31
Accused of paying with a **** R200 nite.
I am writing to express my deep concern and disappointment regarding a call I received from Nomsa Shenge, a security guard at Kit Kat,Benoni,12 August, 16.45.During the call, Ms. Shenge accused me of paying with a **** note in the morning at 09:02 and demanded that I send her money, claiming to have footage as evidence. I am shocked and disturbed by these allegations, and I strongly deny any wrongdoing. I have several questions regarding this incident, including the authenticity of the footage, the procedures followed during the transaction, and the basis for her accusations. This is not the first time I have been involved in a controversy with Kit Kat cashiers. This is the fourth incident where I have been unfairly accused or implicated in *****ulent activities. I suspect that these incidents may be related to my punctuality as usual i am in the store when they open which makes me a target of these cashiers and possibly security guards involved, friendly demeanor, and demographic characteristics. In light of these repeated incidents, I request a formal meeting with you to discuss the following: 1. The incident in question and the evidence against me 2. The procedures in place for handling transactions and disputes 3. The conduct of Kit Kat cashiers in question, particularly Ms. Shenge and the last 3 cashiers which tried the same ****. 4. Measures to prevent similar incidents in the future I would appreciate the opportunity to clear my name and address any concerns you may have. I look forward to your response and to scheduling a meeting at your earliest convenience. Sincerely, Paul Zachariah Mathe(Sunrise Mart,Ben Number 111531)0782338878
0
Replies (0)KM
Karabo M
1 reviews | Active since Jan 2020
2 May 2025, 07:48
Kettle reprint receipt for exchange
I bought a kettle on the 13 December 2024,now the kettle is not working so went back to the shop as it still has warranty, took it in its original packaging but I misplaced my receipt, but that's no problem cause they have cards that we use when buying electrical appliance so that they can trace it, to my surprise I was told the don't do reprints anymore as they staff *****s with the reprints. so I had to email their sales department for a reprint, which I still have not received any feedback about the reprint, now m stuck I dnt know what to do. As their security guy was soo rude to me. Worse experience ever, I'm never ever buying from that store ever again.
Helpful (0)
|Replies (0)KM
Karabo M
1 reviews | Active since Jan 2020
2 May 2025, 07:48
Kettle reprint receipt for exchange
I bought a kettle on the 13 December 2024,now the kettle is not working so went back to the shop as it still has warranty, took it in its original packaging but I misplaced my receipt, but that's no problem cause they have cards that we use when buying electrical appliance so that they can trace it, to my surprise I was told the don't do reprints anymore as they staff *****s with the reprints. so I had to email their sales department for a reprint, which I still have not received any feedback about the reprint, now m stuck I dnt know what to do. As their security guy was soo rude to me. Worse experience ever, I'm never ever buying from that store ever again.
0
Replies (0)MS
Mongamotse S
1 reviews | Active since Jan 2020
10 Mar 2025, 09:06
KitKat Benoni, you're so disgusting.
What a worst store that is. So KitKat sells stock that people resells at a lower price such as small packs of nick nacks lollipops and the like. On Sunday an old lady from my neighborhood asked me to drive her to KitKat around 11:30 to buy her stock, only to find out that she will be turned down by the store claiming that it's too busy they can't help her with her 900 coins which were R5, R2, and R1. Mind you in their cash office there's a note written "one coin at the time, we can change the world". So the lady had to pay the petrol cost & returned back without stock. KitKat your such a disgrace to the retail community of South Africa. Stop selling those items that can be sold as single items because you cannot help customers who are trying to make a living. Sies, you are just so disgusting.
Helpful (0)
|Replies (0)MS
Mongamotse S
1 reviews | Active since Jan 2020
10 Mar 2025, 09:06
KitKat Benoni, you're so disgusting.
What a worst store that is. So KitKat sells stock that people resells at a lower price such as small packs of nick nacks lollipops and the like. On Sunday an old lady from my neighborhood asked me to drive her to KitKat around 11:30 to buy her stock, only to find out that she will be turned down by the store claiming that it's too busy they can't help her with her 900 coins which were R5, R2, and R1. Mind you in their cash office there's a note written "one coin at the time, we can change the world". So the lady had to pay the petrol cost & returned back without stock. KitKat your such a disgrace to the retail community of South Africa. Stop selling those items that can be sold as single items because you cannot help customers who are trying to make a living. Sies, you are just so disgusting.
0
Replies (0)