Great animals; Unholy Management

The animals here are lovely; it’s the humans that need temperament assessments.

The journey into this Disney fever dream began with ****chka, who was so stressed on our first call that I actually had to talk her through a guided breathing exercise. I didn't realize that adopting a kitten came with a side hustle as a counsellor.

The kitten we were interested in is a "Siamese cross" & when they called again to confirm our application' success we find out the adoption fee jumped from the standard R1000 to R2000 "because it’s a Siamese cross". Yes, one whole thousand Madiba' more! Again, I didn't know we were at a high-end boutique cattery, but hey, it’s for the animals, right? We agree! & drive 40 minutes to their location.

Stage right - Michelle The Manager (allegedly) & an unknown & unnamed, witchy looking woman who clearly graduated from the Hogwarts School Of Miserable Mismanagement.

Michelle is an entire psychological TED Talk & boy does it show - she is impatient, rude, condescending and possess the people skills of a cactus.

The witchy looking woman did nothing other than decided to participate in conversation (which she was not a part of, mind you) with a snarky,

- “And how exactly were you planning to take a kitten home without a carrier?”

Although she made a good point & I was willing to purchase one there - my patience had all but evaporated from the cauldron she was hiding in the back & I Informed her that I would be using my **** as the transport vessel of choice. After which we left. Never to dwell again, well besides me writing this whole piece for those who see it to enjoy & because I'm petty & you made my partner cry.

Anyway, - they were chronically understaffed and it showed. The manager's attitude is a toxic trickle-down that has left the staff looking despondent and the customers looking for a cage of their own to hide in.

Great animals, but the management needs an exorcism & a shot of holy water.