Active since Feb 2019
The animals here are lovely; it’s the humans that need temperament assessments. The journey into this Disney fever dream began with ****chka, who was so stressed on our first call that I actually had to talk her through a guided breathing exercise. I didn't realize that adopting a kitten came with a side hustle as a counsellor. The kitten we were interested in is a "Siamese cross" & when they called again to confirm our application' success we find out the adoption fee jumped from the standard R1000 to R2000 "because it’s a Siamese cross". Yes, one whole thousand Madiba' more! Again, I didn't know we were at a high-end boutique cattery, but hey, it’s for the animals, right? We agree! & drive 40 minutes to their location. Stage right - Michelle The Manager (allegedly) & an unknown & unnamed, witchy looking woman who clearly graduated from the Hogwarts School Of Miserable Mismanagement. Michelle is an entire psychological TED Talk & boy does it show - she is impatient, rude, condescending and possess the people skills of a cactus. The witchy looking woman did nothing other than decided to participate in conversation (which she was not a part of, mind you) with a snarky, - “And how exactly were you planning to take a kitten home without a carrier?” Although she made a good point & I was willing to purchase one there - my patience had all but evaporated from the cauldron she was hiding in the back & I Informed her that I would be using my **** as the transport vessel of choice. After which we left. Never to dwell again, well besides me writing this whole piece for those who see it to enjoy & because I'm petty & you made my partner cry. Anyway, - they were chronically understaffed and it showed. The manager's attitude is a toxic trickle-down that has left the staff looking despondent and the customers looking for a cage of their own to hide in. Great animals, but the management needs an exorcism & a shot of holy water.
Some context - I was insured with Discovery for little over a month when the accident occured, my vehicle had less than ****m's on at the time & the other party was fully liable for the damages as it was due to negligence. Due to all the costs incurred by purchasing a new vehicle I was fully dependent on Discovery Insure & their Legal Recovery Negotiators to assist with my excess from the liable party. Cindy Sabapathy from Legal Recovery reached out to ask for more details, I provided all I could as accurately as I could & the next email I received in response was to update me that they have succeeded & my vehicle can be taken in to be repaired back to it's former & new glory! I am extremely chuffed with Discovery Insure's services overall through this experience & I am extremely grateful for Discovery & Cindy Sabapathy for being able to assist & doing so, switly! Stay safe on the roads my fellow South Africans!
I have had a terrible experience with Vumatel from Day 1. March 2018 I had Fiber installed by Vumatel, the installation was absolutely horrendous and below any standard of basic service delivery, as a result and I emailed them together with my ISP with pictures attached and I requested that they fix it as the trench was not dug deep enough and the cables were left exposed, the drop from the wall to the ground was also left exposed and had no protective sleeve around the cable and as a result it perished. They came out and "fixed" it, again substandard but at this point I was tired and just let it go and enjoyed my Fiber. Now in February 2019 the line has perished AGAIN, and once again I am left arguing with Vumatel. I call to request a technician they put me through and log the ticket, I receive no feedback. I call again, they argue and say "You have a line why do you need a installation??" I say "I need it fixed NOT installed" they log a ticket and around we go again. I just want my internet up and running so I can use the service I pay for and my ISP provides.
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