Horrible service

We recently switched our complex to KKP Metering as a service provider, and since then, we’ve been experiencing constant power outages. It’s incredibly frustrating our food is ruined, and daily life is disrupted. Their communication is poor. Even when there is money in your wallet, the electricity still switches off without notice. When you call, they claim they don’t handle the electricity, and that it’s the municipality’s responsibility. It’s very concerning because with our previous service provider, we never had these issues. Why are power outages only happening now that we’ve switched to KKP Metering? Overall, this has been a very disappointing experience. I would not recommend KKP Metering to anyone seeking reliable service.