KB
Kleinmond Bouhandel
Unclaimed Business
KB
Kleinmond Bouhandel
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Home Services
#5NPS Score
-100Unlikely
Ranking
#5
in Home Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMB
Morrison B
1 reviews | Active since Jan 2020
23 Dec 2025, 11:12
Poor and Rude Customer Service
I have never received such poor and rude customer service. My order was scheduled for delivery on 22 December. When the truck arrived, the delivery was incomplete. I immediately informed the driver that items were missing and that this was unacceptable. The driver refused to assist and told me that I needed to phone the office and “sort it out myself.” I explained that I was not responsible for resolving a delivery error and that he would need to return and collect the outstanding items. He responded that it was “not his problem” and that it was mine, stating that he was “only the driver.” His attitude was extremely rude, dismissive, and unprofessional. It quickly became clear that no resolution would be reached due to his unwillingness to assist, and I walked away. If this is how Bouhandel treats its customers, then it is not a business I wish to support. I strongly suggest that staff receive proper customer service training, as this level of service is completely unacceptable.
Helpful (0)
|Replies (0)MB
Morrison B
1 reviews | Active since Jan 2020
23 Dec 2025, 11:12
Poor and Rude Customer Service
I have never received such poor and rude customer service. My order was scheduled for delivery on 22 December. When the truck arrived, the delivery was incomplete. I immediately informed the driver that items were missing and that this was unacceptable. The driver refused to assist and told me that I needed to phone the office and “sort it out myself.” I explained that I was not responsible for resolving a delivery error and that he would need to return and collect the outstanding items. He responded that it was “not his problem” and that it was mine, stating that he was “only the driver.” His attitude was extremely rude, dismissive, and unprofessional. It quickly became clear that no resolution would be reached due to his unwillingness to assist, and I walked away. If this is how Bouhandel treats its customers, then it is not a business I wish to support. I strongly suggest that staff receive proper customer service training, as this level of service is completely unacceptable.
0
Replies (0)JB
Joe B
1 reviews | Active since Jan 2020
30 Oct 2024, 15:03
Worst rude disrespectful manager and staff
If negative reviews were possible I'd give them minus 100 The manager is the most disgusting, disrespectful and rude person I have ever had the misfortune of dealing with. The staff follow suit They are quick to take your money and don't deliver and hide behind small print on a quote. No one answers the phone No one calls.you back when you request a call back People rather drive to Herm**** or Somerset Get treated with respect and enjoy you shopping experience
Helpful (0)
|Replies (0)JB
Joe B
1 reviews | Active since Jan 2020
30 Oct 2024, 15:03
Worst rude disrespectful manager and staff
If negative reviews were possible I'd give them minus 100 The manager is the most disgusting, disrespectful and rude person I have ever had the misfortune of dealing with. The staff follow suit They are quick to take your money and don't deliver and hide behind small print on a quote. No one answers the phone No one calls.you back when you request a call back People rather drive to Herm**** or Somerset Get treated with respect and enjoy you shopping experience
0
Replies (0)FB
Frans B
1 reviews | Active since Jan 2020
12 Oct 2024, 04:48
Rude behaviour of employee
As Bouhandel in Kleinmond is one of 2 retail shops in our area we like to support them. I bought some staff for a recovery job being done at my home. I had to pick it up myself. After waiting a long time and no service I asked a male if there's no service there. His answer was "If you're not satisfied go askbyour miney back. Ascreporting this the answer I got was: Oh this guy is always like this. This is his manner. Reporting this to the assistant manager his answer was if the client was rude this worker will be rude. He didn't even come to back to me with an explanation. After building my house last year and most of the supplues came from this shop, I find this extremely unacceptible. Is this the way clients should be treated.
Helpful (0)
|Replies (0)FB
Frans B
1 reviews | Active since Jan 2020
12 Oct 2024, 04:48
Rude behaviour of employee
As Bouhandel in Kleinmond is one of 2 retail shops in our area we like to support them. I bought some staff for a recovery job being done at my home. I had to pick it up myself. After waiting a long time and no service I asked a male if there's no service there. His answer was "If you're not satisfied go askbyour miney back. Ascreporting this the answer I got was: Oh this guy is always like this. This is his manner. Reporting this to the assistant manager his answer was if the client was rude this worker will be rude. He didn't even come to back to me with an explanation. After building my house last year and most of the supplues came from this shop, I find this extremely unacceptible. Is this the way clients should be treated.
0
Replies (0)CL