BAD SERVIRCE

On Monday 2025\05\01 reported a pipe burst at Fire Department as it was a public holiday and Water Department was contacted in and informed of the incident and they said they`ll come to my house. Indeed they came but to my surprised they said it`s not their line as it is Sewage Department`s line and they said i should go back and report and i went back to Fire to explain to them and Sewage said they`ll come out and never did. I went to the Municipality`s offices, office 214 where i ****k to Mr Tshepo Modipa. I explained to him that i`ve been struggling to get assisted with the pipe which has burst inside my yard and water department were at yard yesterday and they say the line belongs to the Sewage. To cut the story short he took me to the Sewage office were he explained my problem to a lady how was sitting there and thelady told me that they`ll come to my house after she made a call. I went back to my house and waited and they never showed up. I struggled the whole week and weekend to get assisted with a pipe which had nothing to do with my meter. Yesterday 2025\05\05 i ****k to Mr Tshepo telephonically and told him my frustrations that i was still waiting to be assisted. He told me that there are people from his office who are busy fixing a pipe which has burst and after they`ve done he`ll send them to me as they were buusy fixing around were i stay. i asked him to send them around 17h00 as there`s no one at home and i`m at work, we agreed and to my surprise i rushed home for nothing as i waited again as i always do. Today when i left my house the water was still running. You can iimage how many liters of water has the Municipality lost because of their nigligence and their failure to do their work. I`m disappointed to be tread in thhis fashion by the Municipality, the municipality that i`m paying for my rates every month but i can`t get the assistance i deserve. I was thinking that i was doing the right thing by reporting the incident by our municipality careless about that and it doesn`t affect them and that`s my problem not they us. WHERE DO I GO TO GET ASSISTANCE IF I CAN`T BE ASSISTED WERE I`M SUPPOSED TO???? THAT`S OUR MUNICIPALITY WHO CARELESS LESS ABOUT SAVING WATER......